PTR Retail Customer Service Specialist

GOODWILL OF SILICON VALLEY•San Jose, CA

22h•$18 - $18•Onsite

About The Position

Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

Requirements

Knowledge of general arithmetic (adding/subtracting) is required

Nice To Haves

Retail sales and /or cash handling experience strongly desired
Basic ability to read and write in English

Responsibilities

Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.
To assist with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment.
To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
To become familiar with and follow store policies and procedures as well as general company policies.
To be aware of possible damage, theft or potential safety hazards, report observations immediately to the store manager.
Follows and enforces all company procedures.
Performs other duties as requested.
Responsibilities may be added, deleted or changed at any time at the management's discretion, formally or informally either orally or in writing.