PT Teller

CONNEX CREDIT UNION INC•Orange, CT

1d•Onsite

About The Position

The primary function of the position is to serve as a front line member service representative in our branches. The position will facilitate all of our members with their daily transactions as well as look for opportunities to improve a member’s financial life utilizing Connex’s products and services. The position must consistently meet referral goals consisting of both Connex products and member credit report reviews. Member service representatives must be courteous, personable, and accurate while doing transactions for our members, whether it be face to face or via one of our Personal Teller Machines. In addition, the position is responsible for maintaining a professional and efficient branch, with responsibilities including but not limited to: following all security protocols, balancing personal cashboxes and fostering a positive work environment with fellow staff. Connex has a right to transfer you to other locations to perform the same or other duties, if Connex believes such a transfer is in its best interest. This transfer may be temporary or permanent and you will be notified in advance if that is to occur, except for temporary, emergency transfers to cover due to shortage or other problem.

Requirements

High school diploma required
No experience required
Ability to maintain confidentiality of member information
Ability to work collaboratively within the branch environment
Strong communication and sales skills
High degree of responsibility and integrity
Proficiency in Microsoft Office suite
Continued education through selected training courses
Flexible about work hours and shifts to accommodate business and member needs

Responsibilities

Serve as a front line member service representative in our branches
Facilitate all members with their daily transactions
Look for opportunities to improve a member’s financial life utilizing Connex’s products and services
Consistently meet referral goals consisting of both Connex products and member credit report reviews
Be courteous, personable, and accurate while doing transactions for members, whether face to face or via Personal Teller Machines
Maintain a professional and efficient branch
Follow all security protocols
Balance personal cashboxes
Foster a positive work environment with fellow staff
Maintain a balanced personal cash drawer and balanced vault in absence of Service Coordinator
Maintain an excellent knowledge of products and services in order to make proper recommendations and referrals to members
Deliver superior quality service while adhering to corporate, regulatory and audit guidelines
Utilize problem solving skills and think independently to resolve member issues
Meet goals consistently and contribute to the fulfillment of all Connex Credit Union goals
Project a professional and friendly image at all times including a positive attitude, composure and a clear, energetic and welcoming speaking voice