PT Leasing Agent-Drake Plaza Apartments

Kohner Properties Inc•St. Louis, MO

About The Position

PLEASE LIST ALL EMPLOYMENT ON YOUR APPLICATION OR YOUR WILL BE REQUIRED TO FILL OUT A PAPER ONE MUST BE ABLE TO PASS EMPLOYMENT VERIFICATION AND BACKGROUND CHECK JOB BRIEF: As the marketing specialist, the Leasing Agent is responsible for outreach marketing, and is instrumental in developing marketing plans and strategies to maximize occupancy. We are looking for an energetic individual who enjoys working with people. Drake Plaza Apartments is located in Midtown. Schedule: Monday through Friday, 1:00 p.m. to 5:00 p.m. It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing this document, you are verifying that you can perform all the duties, have the skills and posses the physical abilities that are necessary to perform the job as described.

Requirements

Must have basic computer knowledge.
Must effectively convey ideas, images and goals to a diverse group of personalities verbally and in writing.
High school diploma or GED required
Prior marketing or sales experience required; customer service experience helpful.
Ability to read and interpret procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and persuasively.
Ability to add, subtract, multiply, and divide three- digit numbers.
Ability to compute rate, discount and percent.
Position requires good customer service skills, including clear verbal communication and previous sales experience.
Must be competent in the use of telephone, fax, copier, scanner, and computer, including use of e-mail, Microsoft Word, Excel, and data entry.
Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, outreach marketing and any other business activities.
Must have valid driver's license and automobile insurance

Responsibilities

Greets and welcomes all visitors, residents and prospective residents.
Answers telephone inquires. Encourages prospects to schedule appointments by utilizing creative closing techniques and overcoming objections.
Must be knowledgeable regarding the apartment community, its amenities, the surrounding community, and its competition.
Frequently shops competition (at least monthly) to improve sales technique and gain awareness of market comparables.
Weekly outreach marketing to local businesses, preferred employers, etc. to establish and maintain positive relationships for referrals.
Responsible for compiling and maintaining database of market comparables.
Responsible for utilizing social media advertising
Meets prospective residents and records information on guest card to ascertain needs and qualifications.
Responsible for daily data entry of all leads (phone calls, e-mails and visits) and marketing sources.
Responsible for conducting daily follow up with prospects.
Responsible for daily inspection of display unit and or “show” apartments, amenities and the “leasing lane”. Promptly freshens as needed and reports any needed concerns or repairs needed.
Exhibits a positive customer service attitude and represents the community and company well.
Emphasizes features, benefits, and positive life style rewards of the community.
Responsible for touring prospective residents, and balancing prospect’s needs with overcoming objections.
Carefully conducts application verification process to ensure qualified applicants and submits to manager for approval.
Inspects rented unit and checks keys well in advance of move in date.
Prepares lease agreement. Collects initial fees and assists resident throughout move in process.
Prepares and processes lease renewals and required paperwork for the renewal.
Data entry of service requests, application information, market surveys, etc.
Performs any additional duties assigned by Manager or Area/Regional Supervisor.
Scheduling: Monday through Friday, 1:00 p.m. to 5:00 p.m.