PT Front Desk Assistant

Centers•Jacksonville, AL

3d•Onsite

About The Position

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).

Requirements

Currently enrolled as a student of Jacksonville State University
Current certification in CPR or ability to obtain prior to working
Strong written and verbal communication skills
Arrive promptly for shifts and presenting a professional appearance
Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyles
Maintain a cumulative GPA of 2.5
Ability to organize and complete tasks in a timely manner
Maintain professionalism and discretion when dealing with departmental information
Ability to work independently and self-motivate but also work as part of a team
Detail – oriented and able to work quickly and efficiently on a deadline

Responsibilities

Greet all members and guests who enter and exit the facility
Ensure proper identification is being used to access the facility
Relay all messages to members if there is a pop-up for them upon checking-in
Checkout open recreation equipment available to members at the Welcome Desk
Ensure equipment checkout items are properly maintained and monitored to prevent misuse and damage to equipment
Keep inventory of all equipment available for check-out at the Welcome Desk
Providing towel service to members upon request
Maintain a stocked inventory of towels including folding and returning them to the shelves underneath the Welcome Desk
Logging lost and found items and storing them in the proper locations in the hub
Ensure cleanliness of the Front Lobby, Welcome Desk and Hub
Demonstration of good phone communication skills including transferring of calls to designated areas or persons and taking descriptive messages for pro staff
Providing an outstanding customer experience by answering general facility and program questions and directing members and guests to proper locations
Maintain integrity of the building by ensuring all cleaning solutions, soap dispensers, and paper dispensers are properly stocked in Welcome Desk & Member Services restroom
Ensure a safe and inclusive environment for URec members and guests by educating them on policies and standards set forth by University Recreation
Understand and demonstrate competencies in department Emergency Action Plan.
Participate in risk management building audits each semester
Attend all staff trainings and meetings
Additional responsibilities or projects as requested