PT Fraud Specialist I

Hudson Valley Credit Union•Poughkeepsie, NY

About The Position

Hudson Valley Credit Union is currently recruiting for the position of Fraud Specialist I. The successful candidate will be responsible for the investigation of fraudulent, illegal or improper activities committed by or against members, and the prevention and recovery of losses caused by such activity.

Requirements

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate is required.
Minimum 2 years experience with fraud detection, customer service, financial services operations, or equivalent experience is required.

Nice To Haves

Associate’s Degree is preferred (or at least 2 years equivalent experience for each undergraduate year not completed).

Responsibilities

Investigate alerts or notifications produced within fraud analytics software, and other daily reports, related to potential misuse or abuse of products and services such as account and deposit fraud, wire fraud, loan fraud and identity theft.
Track fraud losses and trends and maintain related logs or cases within the fraud analytics software and core system.
Contact all levels of law enforcement on matters related to fraudulent, illegal or improper activities. This includes, but is not limited to, the exchange of information, obtaining of warrants and appearance in court as a representative of the Credit Union. Maintain complete files of fraudulent accounts.
Serve as a resource for other Credit Union employees with fraud-related questions/concerns.
Recommend appropriate punitive or disciplinary action and restitution to affected members.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.