PT Food & Beverage Attendant

Bonnet Springs Park•Lakeland, FL

About The Position

The F&B Attendant is responsible for taking food and beverage orders, serving food and beverages to guests, and handling transactions while interacting in a positive, friendly and efficient manner.

Requirements

Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Some High School education or equivalent
Flexibility regarding scheduling based on business demands
Experience utilizing basic math skills with ability to add, subtract multiply and divide
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Pass a background check and mandatory drug test
Able to lift up to 20 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time

Nice To Haves

Previous experience demonstrating strong customer service
Prior experience utilizing restaurant equipment and sanitation standards
Ability to multi-task and prioritize a variety of tasks with minimal direction
Previous experience with cash transactions and Point of Sale systems
Proven teamwork skills

Responsibilities

Communicates with guests to take food and beverage orders
Prepares customer food and beverage orders
Provides outstanding customer service and engage in suggestive selling
Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
Assists in stocking food and beverage items as needed
Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
Ensures the daily operation of the F&B outlet adheres to operating procedure guidelines
Assists in other positions in the F&B team as needed

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