Ritual Coffee Part-Time Barista (Napa)

Ritual Coffee Roasters • Napa, CA

22h • Onsite

About The Position

Ritual Coffee is seeking a hard-working and enthusiastic barista to create experiences that change the way people know coffee. The ideal candidate is dedicated to customer service, teamwork, and quality, possesses a flexible schedule, and can seamlessly blend into various roles in the cafe. This PT/Flex barista role requires willingness to cover shifts as needed in the Napa cafe each month and work occasional catering events throughout the year. While prior knowledge of Ritual's systems and techniques is not required, candidates must be self-aware, humble, proactive, and adept at problem-solving. The company seeks team players with a strong interest in and appreciation for coffee quality, who are customer-oriented, open to feedback, and passionate about coffee. Ultimately, Ritual Coffee is looking for someone with a talent for people, coffee, and supporting coworkers, who is enthusiastic about growing with the business. Ritual Coffee, founded in 2005, is recognized for its role in the new coffee movement, sourcing over 90% of its beans from producer partners with established relationships to ensure high standards and fair farmer livelihoods. With cafes in San Francisco and Napa, Ritual's mission is to make people happy by providing the best coffee experience. The company is committed to diversity, creating safe, welcoming, and inclusive spaces for all, believing that a diverse staff best achieves its mission.

Requirements

• Flexible schedule and ability to work 4-8 hour shifts with as little as 24 hours of notice
• Love of coffee
• Passion for excellent customer service
• Stellar verbal communication skills
• Excellent interpersonal one-on-one, team, and partnership skills
• High level of emotional intelligence with a positive outlook and good sense of humor
• Seeks out feedback and is excited about self-growth and improvement within the context of the job
• Ability to thrive in a fast-paced environment
• Able to handle critical customer situations with ease
• Must pay strong attention to detail and have passion for high quality products
• Experience with soliciting and implementing feedback to improve performance

Responsibilities

• Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company
• Communicate promptly and clearly with the Catering Department and Cafe Managers about their ability to work shifts when requested.
• Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards
• Availability for at least one weekend day each week.
• Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual via remaining up to date with current postings on the basecamp platform.
• Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations
• Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes
• Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment

Benefits

• subsidized medical insurance
• dental insurance
• commuter benefits
• paid time off
• paid sick days
• holidays (paid at time and a half)
• matching 401k plan
• Starting Barista wage is $19.25/hr plus tips, with several opportunities for training and performance-based raises

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees