Ritual Coffee Part-Time Barista (San Francisco)

Ritual Coffee Roasters•San Francisco, CA

19h•Onsite

About The Position

Ritual Coffee is seeking a hard-working and enthusiastic barista to create experiences that change the way people know coffee. We are looking for that special someone who is dedicated to customer service, teamwork, and quality who has a flexible schedule and the ability to blend seamlessly into various roles in the cafe. To be a PT/Flex barista you must be willing to help cover shifts as needed in our San Francisco cafes each month, as well as working occasional catering events throughout the year. As a PT/Flex barista, you do not need to know our exact systems and techniques before you start, but you need to be self-aware and humble – able to jump in, be helpful and problem-solve where needed. People who do not take initiative, who are not customer oriented, not open to feedback, nor passionate about coffee need not apply. You are meant for this role if you are a team player with a strong interest in and appreciation for coffee quality. Ultimately, we are looking for someone who has a talent for people, coffee, and supporting coworkers, and who is wholeheartedly enthusiastic about growing with our business. If this is you, we can’t wait to meet you! In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and exciting revolution that would ultimately help launch the new coffee movement. We buy 90+% of our beans from producer partners that we have relationships with, setting the highest standard in the industry. This makes sure we get our hands on the best beans in the world, but more importantly, makes sure our farmers maintain the quality of life they deserve. Now a bona fide San Francisco original, we’ve also earned our iconic status as one of the best coffee roasting companies in the world. The mission of Ritual Coffee is simple: to make people happy by giving them the best coffee experience they’ve ever had. Ritual roasts in SoMa, and has cafes in San Francisco and Napa.

Requirements

Flexible schedule and ability to work 4-8 hour shifts with as little as 24 hours of notice
Love of coffee
Passion for excellent customer service
Stellar verbal communication skills
Excellent interpersonal one-on-one, team, and partnership skills
High level of emotional intelligence with a positive outlook and good sense of humor
Seeks out feedback and is excited about self-growth and improvement within the context of the job
Ability to thrive in a fast-paced environment
Able to handle critical customer situations with ease
Must pay strong attention to detail and have passion for high quality products
Experience with soliciting and implementing feedback to improve performance

Responsibilities

Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company
Communicate promptly and clearly with the Catering Department and Cafe Managers about their ability to work shifts when requested.
Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards
Availability for at least one weekend day each week.
Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual via remaining up to date with current postings on the basecamp platform.
Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations
Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes
Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment