Pt. Access Rep. - FT

Trinity Health • Fort Lauderdale, FL

2d

About The Position

There are several areas of Pt. Registration: ER Registration, Outpatient Registration, Ambulatory Care Center and The Women's Center. ER Registration is 12-hour shifts, and the others are 8-hour shifts. Some weekend availability will be required. Schedule flexibility is highly preferred. What you will do: Register patients by obtaining necessary and accurate financial and demographic information. Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner. Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures. Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations. Collect money due from patient at admission, or in ER setting, prior to discharge. Complete all necessary reports. Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Requirements

• High school diploma or GED required
• Must possess excellent customer service, communication and organizational skills and the ability to multi-task
• Some weekend availability will be required.
• Schedule flexibility is highly preferred.

Nice To Haves

• Associate's degree preferred or process of obtaining one (preferred)
• Certified Patient Account Technician CPAT preferred

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees