Pt. Access Coordinator - Free Standing ER
About The Position
This is a full-time position in Patient Registration working 8-hour shifts 5 days a week, which could be any day of the week. The location is Deerfield Beach, a free-standing ER. What you will do: Work cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department. Coordinate & prioritize patient flow to ensure smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput. Assist in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement. Lead & coordinate the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to management regarding performance evaluations.
Requirements
- High school graduate or equivalent / GED
- Minimum of three (3) years' experience with competency in patient access, pre-service & / or registration experience.
- Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.
Nice To Haves
- Previous Leadership Experience
- Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.
Responsibilities
- Work cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department.
- Coordinate & prioritize patient flow to ensure smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput.
- Assist in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement.
- Lead & coordinate the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to management regarding performance evaluations.
Benefits
- Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
- Comprehensive benefits that start on your first day of work
- Retirement savings program with employer matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
