Psychology Intake Liasion

BJC HealthCare • Saint Louis, MO

3d • Onsite

About The Position

In addition to managing incoming calls, scheduling patients with providers, and completing necessary medical office tasks this position acts as the liaison between the psychology department and patients, potential patients, and referring providers. This position requires flexibility to perform duties from any department location as needed. The Intake Liaison is responsible for ensuring seamless patient scheduling and verification of patient insurance coverage for anticipated psychological services.

Requirements

• High School Diploma or GED
• 2-5 years

Nice To Haves

• Associate's Degree
• 5-10 years

Responsibilities

• Managing up-to-date and having continuous understanding of insurance benefits related to psychological services; including but not limited to CPT and ICD-10 knowledge, authorizations, single case agreements, copay/coinsurance
• Adhere to system and department policies and procedures to ensure effective and efficient workflow optimizing the electronical medical record system used.
• Perform medical office responsibilities and tasks.
• Schedule patients with appropriate department providers based on referrals received through the electronic medical record system or fax; scheduling includes but is not limited to determining appointment date and time, sending and obtaining new patient paperwork, verifying insurance benefits and obtaining authorization, coordinating with multi-disciplinary clinics.
• Manage department phone line and triage incoming calls as well as responding appropriately to medical record requests, completing affidavits and obtaining notarizations when necessary.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees