Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)/Jacksonville

Harmony United Psychiatric Care • Jacksonville, FL

3d • Onsite

About The Position

The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings. Participants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. After successfully completing the program, you will receive a Certificate of Completion stating the hours served and skills learned, which can be included in your resume as an experience. This internship is a voluntary and unpaid position. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment. There are no fees charged by Harmony United Psychiatric Care for this internship program. All training and mentorship are provided at no cost to the intern.

Requirements

• Individuals aged 18 or above
• Must be a High School graduate
• No prior healthcare or office experience required
• Able to commit a consistent schedule
• Must pass a basic screening ( e.g. background check)
• Motivated to gain healthcare experience for career development

Responsibilities

• Professional phone etiquette and patient scheduling
• Electronic Health Record (EHR) basics using MEDENT
• Patient check-in/check-out procedures
• Managing patient flow and waiting area
• Professionalism, discretion, and confidentiality in healthcare
• Appointment scheduling and front desk duties including faxing, copying and filing
• Basics of psychiatric services offered
• General medical terminology
• Introduction to insurance billing and coding
• HIPAA compliance and patient privacy
• Other responsibilities pertinent to the operation of the clinic.

Benefits

• Upon successful completion, participants will receive Certificate of completion detailing hours and skills acquired
• Reference letter for employment or further education
• Experience to include on professional resumes

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED