Melbourne

Harmony United Psychiatric Care•Melbourne, FL

2d•Onsite

About The Position

The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings. Participants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. After successfully completing the program, you will receive a Certificate of Completion stating the hours served and skills learned, which can be included in your resume as an experience. This internship is a voluntary and unpaid position. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment. There are no fees charged by Harmony United Psychiatric Care for this internship program. All training and mentorship are provided at no cost to the intern.

Requirements

Individuals aged 18 or above
Must be a High School graduate
No prior healthcare or office experience required
Able to commit a consistent schedule
Must pass a basic screening ( e.g. background check)
Motivated to gain healthcare experience for career development
To be eligible for completion of program and receiving Certificate of Completion, participants must successfully complete a minimum of 600 hours of internship with us. This ensures sufficient hands-on experience and mastery of the core skills outlined in the program.
Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-joining drug screening and random drug testing. Violations of this policy will lead to disciplinary action, including termination of internship. By applying for an internship with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.

Responsibilities

Professional phone etiquette and patient scheduling
Electronic Health Record (EHR) basics using MEDENT
Patient check-in/check-out procedures
Managing patient flow and waiting area
Professionalism, discretion, and confidentiality in healthcare
Appointment scheduling and front desk duties including faxing, copying and filing
Basics of psychiatric services offered
General medical terminology
Introduction to insurance billing and coding
HIPAA compliance and patient privacy
Other responsibilities pertinent to the operation of the clinic.