PSR - Translator/Interpreter (Spanish)

East Liberty Family Health Care CenterPittsburgh, PA
1dOnsite

About The Position

Full-Time PSR - Translator (Spanish) | Join Our Medical Team! East Liberty Family Health Care Center is seeking a full-time PSR - Translator to join our growing administrative team! This role will provide Spanish translation and interpretation services for on-site medical care, assisting both the Front Office and Medical staff with our Spanish-speaking patients. Additionally, this position will support vaccination and outreach programs through translation and interpretation services. Employment Type: Full-Time For more details about our mission-driven healthcare services, visit: www.elfhcc.com .

Requirements

  • High School diploma required; Associate degree or higher preferred.
  • Fluency in spoken and written Spanish and English is required.
  • One year of experience in a healthcare environment preferred.
  • Proficiency in Microsoft Word and email programs; Excel familiarity for record-keeping is a plus.
  • Competency with medical terminology and concepts; healthcare experience preferred.
  • Ability to learn and use multi-line telephone and messaging systems.
  • Must be able to collaborate effectively in a diverse, fast-paced healthcare setting.

Nice To Haves

  • Knowledge of Portuguese is a plus!

Responsibilities

  • Provide telephone support and community outreach to patients.
  • Collaborate with Latino community organizations to share information on public health programs for low-income families.
  • Offer Spanish interpretation for patient appointments as needed.
  • Support the Front Office, Medical Records, Billing, and other staff with Spanish-speaking patients.
  • Assist in scheduling Spanish-speaking patients for medical appointments.
  • Coordinate follow-up appointments in the community (e.g., ultrasound, WIC, specialists).
  • Help nurses manage the Spanish-language telephone line, including recording messages, translating voicemails, and assisting with call-backs.
  • Develop Spanish-language education and outreach materials for patients.
  • Translate written communication related to medical issues.
  • Communicate patient concerns to licensed medical staff for triage.

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance & Retirement Plans
  • Employee Assistance Program
  • Paid Holidays, Sick Leave, and Vacation

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

51-100 employees

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