ProviderOne IT Business Analyst (ITBASS/AHSO)

State of Washington•Olympia, WA

62d•Remote

About The Position

The ProviderOne IT Business Analyst (ITBA) is a senior-level position designated in writing to provide technical leadership and organizational system management for a major ProviderOne component/subsystem. This position: Serves as the ProviderOne IT Business Analyst and business architect for the subsystem, Has the highest-level authority and accountability for the subsystem, Provides ProviderOne IT Business Analysis expertise specific to business and directly correlating technical knowledge of functions, operations, and solution/resolution options, Translates technological options into business terms and interacts with senior management and System Integrator technologists to decide on creating solutions to critical problems that can be mission critical, Is accountable for deciding and leading the independent analysis, design, modification, and implementation of all system enhancements to a subsystem, Negotiating with the System Integrator in defining items for system lifecycle development scheduling. This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.

Requirements

Two (2) years of direct hands-on experience developing and managing requirements of major systems or system / subsystem components including eliciting, analyzing, validating and documenting business, organization, functional and non- functional requirements.
Four (4) years of experience with vendor / System Integrator management and facilitating systems development sessions and relationships.
Two (2) years of knowledge and hands-on experience with Software Development Lifecycle (SDLC).
Two (2) years demonstrated experience with industry best practices for business analysis methodologies based on the International Institute of Business Analysis, Business Analysis Body of Knowledge (BABOK Guide and Standards).
Experience and knowledge of testing methodologies to ensure both positive and negative tests are performed with test scripts. Understanding the difference between unit, integration, and regression testing in order to complete testing tasks.
Bachelor's degree or higher in computer science, information systems or closely related field and Five (5) years of ProviderOne experience such as analyzing, designing, installing, programming, testing and/or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment or providing customer or technical support specific to ProviderOne.
Associate's degree or equivalent two years of vocational training in a technical field and Seven (7) years of experience as described above.
Nine (9) years of experience as described above.
Three years as a journey level IT professional in state service.

Nice To Haves

Expert level analytical, facilitation, systems, and organizational skills.
Certified or professional level certification as a business analyst.

Responsibilities

Serve as the technical expert for a major component/subsystem.
Apply subject matter expertise on and provide consultative services for ProviderOne system changes and enhancements.
Engage in discussions at the executive level on possible resolutions to new unfolding business changes.
Provide direction and oversight to workgroups and staff in order to develop strategies for implementing new solutions and programs.
Manage and resolve complex subsystem issues that are escalated by staff.
Research and analyze potential new technology solutions to determine to what extent they will meet business needs.
Liaise and negotiate between the business, stakeholders, and the vendor (system integrator) to ensure consistency, understanding, and efficiency in processes and logic.
Apply subsystem expertise to ensure ProviderOne complies with all department policies, procedures, and federal and state rules.
Coordinate with external agency's technical experts to analyze multi-system interfaces.
Analyze, design, recommend, implement, and support complex ProviderOne technology solutions and processes drawing on ITBA knowledge and methods.
Function as the technical expert on system functionality and features.
Coordinate interaction with the vendor/system integrator to provide clarity around issues and develop solutions that minimize business impact and meet requirements.
Devise business and related technical recommendations for ProviderOne subsystem issues reported by business staff and business partners (providers, clients, other state agencies, etc.).
Develop and provide oversight of projects (Change Request/Enhancements) through the Software Development Lifecycle (SDLC).
Expand technical skills to stay current with new leading-edge modular technology and with respect to options for strategically aligning skills with emerging trends in the industry.

Benefits

Meaningful work with friendly co-workers who care about those we serve Voices of HCA
A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
A healthy work/life balance, including alternative/flexible schedules and mobile work options.
A great total compensation and benefit package WA State Government Benefits
A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
And free parking!

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