Provider Services Specialist (Early Childhood Programs)

Early Learning Coalition of Palm Beach County • Boynton Beach, FL

17d • $23 • Hybrid

About The Position

We're Hiring! Are you fluent in English and Spanish and passionate about making a difference in early childhood education? Join the Early Learning Coalition of Palm Beach County as a Provider Services Specialist and help support childcare providers and families in accessing essential programs.

Requirements

• Bilingual (English & Spanish) - Required.
• Bachelor's degree in Education, Human Services, Social Work, or related field.
• 2+ years of related experience and/or training
• Customer Service experience
• Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues.

Nice To Haves

• Experience with online systems navigation and audit review are preferred.
• Strong communication and organizational skills

Responsibilities

• Manage provider contracts for School Readiness, VPK, and scholarship programs.
• Assist providers with account setup, maintenance, and navigation of online systems.
• Ensure data accuracy and compliance with state and local regulations.
• Respond to provider inquiries via phone, email, and chat with professionalism and care.
• Prepare documentation for audits and compliance reviews.

Benefits

• Hybrid/work from home flexibility after provisional period
• Competitive pay and benefits.
• Opportunity to make a real impact in the lives of children and families.
• Supportive, mission-driven team environment.
• Comprehensive health, dental, and vision insurance
• Generous Paid time off and holidays
• Retirement plan with employer contribution
• Tuition Reimbursement
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees