Provider Services Specialist (Early Childhood Programs)

Early Learning Coalition of Palm Beach CountyBoynton Beach, FL
17d$23Hybrid

About The Position

We're Hiring! Are you fluent in English and Spanish and passionate about making a difference in early childhood education? Join the Early Learning Coalition of Palm Beach County as a Provider Services Specialist and help support childcare providers and families in accessing essential programs.

Requirements

  • Bilingual (English & Spanish) - Required.
  • Bachelor's degree in Education, Human Services, Social Work, or related field.
  • 2+ years of related experience and/or training
  • Customer Service experience
  • Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues.

Nice To Haves

  • Experience with online systems navigation and audit review are preferred.
  • Strong communication and organizational skills

Responsibilities

  • Manage provider contracts for School Readiness, VPK, and scholarship programs.
  • Assist providers with account setup, maintenance, and navigation of online systems.
  • Ensure data accuracy and compliance with state and local regulations.
  • Respond to provider inquiries via phone, email, and chat with professionalism and care.
  • Prepare documentation for audits and compliance reviews.

Benefits

  • Hybrid/work from home flexibility after provisional period
  • Competitive pay and benefits.
  • Opportunity to make a real impact in the lives of children and families.
  • Supportive, mission-driven team environment.
  • Comprehensive health, dental, and vision insurance
  • Generous Paid time off and holidays
  • Retirement plan with employer contribution
  • Tuition Reimbursement
  • Employee Assistance Program
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