Provider Services Specialist (Early Childhood Programs)
Early Learning Coalition of Palm Beach County•Boynton Beach, FL
7d•$23•Hybrid
About The Position
Are you passionate about making a difference in early childhood education? Join the Early Learning Coalition of Palm Beach County as a Provider Services Specialist and help support childcare providers and families in accessing essential programs.
Requirements
- Bachelor's degree in Education, Human Services, Social Work, or related field.
- 2+ years of related experience and/or training
- Customer Service experience
- Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues.
- Strong communication and organizational skills
Nice To Haves
- Experience with online systems navigation and audit review are preferred.
Responsibilities
- Manage provider contracts for School Readiness, VPK, and scholarship programs.
- Assist providers with account setup, maintenance, and navigation of online systems.
- Ensure data accuracy and compliance with state and local regulations.
- Respond to provider inquiries via phone, email, and chat with professionalism and care.
- Prepare documentation for audits and compliance reviews.
Benefits
- Comprehensive health, dental, and vision insurance
- Generous Paid time off and holidays
- Retirement plan with employer contribution
- Tuition Reimbursement
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
