Provider Services Associate

SIHO HOLDING INCColumbus, IN
1d

About The Position

SIHO Internship Overview – Summer 2026 Welcome to the SIHO Summer Internship Program! We are thrilled to offer college students the chance to embark on an immersive, 12-week journey into the dynamic health insurance industry. This program is designed to provide hands-on experience, valuable industry insights, community engagement, and meaningful professional growth opportunities. Program Duration: May 18 – August 7, 2026 (12-week program) Program Highlights: Hands-On Departmental Experience: Dive into department-specific tasks, gaining practical experience and exposure to the inner workings of the health insurance industry. Work alongside experienced professionals and contribute to impactful, real-world projects. Weekly Industry Leader Sessions: Participate in weekly discussions with industry experts on topics such as emerging trends, market insights, and career advice. Build connections and expand your professional network. Capstone Project Presentation: Develop and present a comprehensive end-of-summer project to SIHO’s executive leadership team. Demonstrate your understanding, creativity, and problem-solving abilities. Community Engagement: Embrace SIHO's commitment to social responsibility through organized volunteer initiatives. Connect with the community and contribute to positive change. About Provider Services Provider Services serves as a primary support resource for healthcare providers within SIHO’s network, including physicians, hospitals, clinics, and specialty groups. The team helps providers understand policies, navigate billing and claims processes, access credentialing support, and resolve operational questions. Provider Services plays a vital role in strengthening provider relationships, supporting smooth operations, and ensuring members receive coordinated, high‑quality care.

Requirements

  • College students completing their junior or senior year in majors such as Business Administration, Healthcare Management, Finance, Marketing, or related fields.
  • Strong academic performance and a keen interest in the health insurance industry.
  • Exceptional communication and teamwork skills.

Responsibilities

  • Assist with analyzing provider inquiry trends, operational data, and service metrics
  • Support process improvement initiatives that streamline provider communication and issue resolution
  • Help document workflows, departmental procedures, and provider facing resources
  • Collaborate with cross functional teams such as Provider Contracting, Claims, and Medical Management
  • Contribute to research, reporting, and problem solving activities related to provider satisfaction and operational efficiency
  • Gain hands on experience with real world challenges in managing a successful provider network

Benefits

  • Gain hands-on experience in a leading health insurance company.
  • Network with top professionals in the field.
  • Explore multiple facets of the health insurance sector.
  • Engage in community-building activities.
  • Present your work to executive leadership, receiving feedback and recognition.
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