Provider Relations Specialist
WESTERN RESERVE AREA AGENCY ON AGING•Cleveland, OH
4d•$44,000 - $55,000•Onsite
About The Position
Provider Relations Specialist manages, monitors and evaluates program compliance of provider agencies.
Requirements
- Bachelor’s degree in gerontology, social work (licensed) or related field.
- Two years work experience in aging related programs and knowledge of the Older Americans Act preferred.
- Experience with program monitoring, evaluation, data analysis and planning.
- Sound computer, written and verbal communication skills required.
- Good interpersonal skills needed to work collaboratively with provider agencies and assist with conflict resolution.
- Knowledge and use of Microsoft Office applications: Word, Excel, Outlook and other databases.
- Position involves travel to provider agency locations in the five County area and working in the field about one third to one half of the time.
- Therefore, position requires that a car be available during the work week, a valid driver’s license and proof of automobile liability insurance
Responsibilities
- Monitor contract goals, utilization, units of service, demographic targets and reporting compliance.
- Collect and analyze service data
- Conduct annual on-site monitoring visits or desk reviews which may include a unit verification
- Provide contract utilization feedback to providers
- Review programming in relation to the program service specifications, rules, regulations, conditions of participation and contractual obligations.
- Managing the contracting process for funding sources
- Create and process all contracting documents
- Create and process all contract modifications
- Provide technical assistance and guidance as needed to ensure provider compliance and quality service delivery
- Plan and implement provider meetings
- Report provider issues to supervisor
- Function as a liaison between service providers and the WRAAA
- Assist in the planning and development of all request for proposals
- Assist in the proposal evaluation and scoring process
- Special project activities and other duties as assigned.
Benefits
- A generous six week PTO program and paid holidays
- An investment in professional development through a substantial, annual training funds allotment
- A 401K program with company match
- Medical, Dental, Vision Benefits and so much more…
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
