Provider Relations Representative

Salma Health • San Jose, CA

1d

About The Position

The Provider Relations Representative will support the development and growth of high-impact referral relationships and strategic partnerships with healthcare providers across Northern California. This role is critical to accelerating patient acquisition, strengthening care coordination, and building long-term value with referring partners across the healthcare continuum. The ideal candidate brings deep familiarity with the local provider landscape, strong relationship-building skills, and a proven ability to drive referral growth through consistent, high-touch provider engagement.

Requirements

• 3–5 years of experience in healthcare business development, provider relations, partnerships, or strategic sales.
• Deep familiarity with the Northern California / Bay Area provider landscape; existing relationships strongly preferred.
• Strong understanding of behavioral health, primary care, or specialty care environments.
• Demonstrated success driving referral growth within clinical or healthcare settings.
• Excellent communication, negotiation, and relationship management skills.
• Self-starter who thrives in a fast-paced, field-oriented role.

Nice To Haves

• Experience developing partnerships with physician groups, hospitals, or health systems.
• Background in mental health, interventional psychiatry, or complex care coordination.

Responsibilities

• Build & Manage Referral Partnerships Identify, engage, and nurture high-potential referral sources, including health systems, primary care providers, psychiatrists, therapists, emergency departments, inpatient psychiatric units, PHPs, and outpatient behavioral health clinics.
• Design and execute targeted outreach strategies to expand Salma Health’s referral network in alignment with patient populations and clinical capabilities.
• Represent Salma Health in the field by attending in-person meetings, events, and educational sessions to strengthen provider relationships and increase brand visibility.
• Support the development and execution of Memoranda of Understanding (MOUs) to formalize referral partnerships and ensure alignment on care coordination and communication.
• Support Local Market Development Collaborate with marketing and operations teams to localize messaging and co-host provider-facing events.
• Track and analyze referral funnel performance to optimize high-performing channels and relationships.
• CRM & Performance Tracking Maintain accurate records of outreach activity, referrals, and conversion metrics in CRM systems.
• Build and maintain dashboards tracking referral volume, partner engagement, and provider satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed