Provider Relations Assistant- Albany, NY

The IMA Group • Albany, NY

15d • $19 • Onsite

About The Position

The Provider Relations Assistant plays a key role in supporting the coordination and communication between healthcare providers and internal teams. This position ensures accurate scheduling, provider data management, and timely responses to provider-related inquiries while contributing to the smooth operation of the department. The hours for this position are 8am-4:30pm from Monday-Friday. The salary for this position is $19 an hour.

Requirements

• High school diploma or GED required
• Minimum of one year of clerical or administrative experience

Nice To Haves

• Prior experience in scheduling or provider relations preferred

Responsibilities

• Coordinate and manage provider schedules, including daily audits, cancellations, and weekly distribution of schedules.
• Serve as the main point of contact for provider communications via phone and email, ensuring timely issue resolution.
• Maintain department records and spreadsheets, including accurate entry of provider time in WATS and payroll systems.
• Facilitate provider travel arrangements and monitor the provider relations inbox for timely responses.
• Support the development and implementation of company-wide Memoranda of Understanding (MOUs).
• Assist the Scheduling Operations Manager with special projects and perform additional administrative tasks as needed, including occasional overtime.

Benefits

• Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.
• Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
• Retirement: A 401k plan with employer matching for a secure financial future.
• Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
• Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
• Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
• No on Call Responsibilities: When you are home, you can leave work behind.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees