Provider Performance Liaison Innovation Care Partners

HonorHealth • Scottsdale, AZ

5d

About The Position

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Job SummaryThe Provider Performance Specialist serves as both a network ambassador to physician practices and a resource for clinical documentation and quality improvement initiatives. This role blends provider education, technology adoption, and relationship management with analytical expertise in quality, risk adjustment, and performance reporting. The Specialist supports practices in achieving value-based care goals by providing training, facilitating technology use, interpreting quality metrics, and identifying opportunities for improved care delivery. Responsibilities include leading practice outreach, developing training on ACO and RAF/quality initiatives, managing payer reporting requirements, and collaborating across ICP teams, payers, and vendors to optimize outcomes.

Requirements

• 4 years administrative experience in progressively responsible roles – Required

Nice To Haves

• Associate’s degree in business administration, marketing, healthcare, or related field – Preferred
• Bachelor’s degree in business administration, marketing, healthcare, or related field – Preferred
• 4 years in healthcare operations, population health, coding/billing/revenue cycle, or information technology – Preferred

Responsibilities

• Train and educate providers and practice staff on ICP network initiatives, RAF/quality measures, and technology platforms.
• Build and maintain strong relationships with physician practices to support engagement and alignment with ICP goals
• Develop, implement, and monitor outreach initiatives to close care gaps and improve chronic disease management.
• Manage quality and value-based reporting requirements; ensure timely submission of accurate data.
• Provide practice-level reporting and analytics; deliver performance dashboards and assist providers in interpreting results.
• Ensures compliance with evolving CMS and payer guidelines.
• Support coding and documentation improvement through provider education and collaboration with billing teams.
• Conduct on-site and remote visits to practices to provide hands-on support and resolve technology or workflow challenges.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees