Provider Payments Specialist Trainee

Child Care Resource Center • Chatsworth, CA

2d • $21 • Onsite

About The Position

Under general supervision, the Provider Payments Specialist Trainee-Temporary receives on-the job training provided by their leadership team and is expected to demonstrate competency by successfully completing all requirements outlined in the Provider Payments Specialist Trainee Program Acknowledgement. The Provider Payments Specialist Trainee-Temporary must successfully pass both written and practicum exams to validate and demonstrate their skillset their ability to perform the full range of duties of the Provider Payments Specialist position. Provider Payments Specialist Trainee-Temporary are required to work onsite at their assigned office. During participation in the Trainee Program, the Trainee is considered a CCRC Temp, employed directly through CCRC and receive benefits in accordance with employment under a temporary status. CCRC Temps are not eligible to accrue vacation or receive paid time off for holidays. Temporary employment as a Provider Payments Specialist Trainee - Temporary is term-limited based on the duration of the Trainee Program and is an opportunity for a potential career path to regular employment as a Provider Payments Specialist I upon successful completion of the trainee program. The trainee assignment has an established duration of 12 weeks, or 60 working days. During the duration of the program time off requests specifically for vacation, whether paid or unpaid, will not be approved. Other forms of time off, such as sick, jury duty, leave of absence, etc. will be granted in accordance with policy. Upon successful completion of the Trainee Program, the employee may apply for regular status employment and promotion to the Provider Payments Specialist I position. During participation in the Trainee Program, Provider Payments Specialist Trainees are not eligible for consideration or movement into other CCRC positions until they have successfully completed the program, promoted to the Provider Payments Specialist I position and meet all other internal CCRC guidelines for promotion or transfer opportunities. The Provider Payments Specialist Trainee-Temporary supports the accurate and timely processing of child care subsidy payments to providers. The role reviews attendance and payment data for accuracy and compliance, resolves discrepancies through provider and staff communication, and provides technical and customer service support related to payment processes. The Payment Specialist Trainee maintains working knowledge of applicable program regulations, guidelines, and contractual requirements to ensure quality, compliance, and effective service delivery.

Requirements

• High school diploma or equivalent and one year of related financial services or customer service experience required and two years of related work experience preferred.
• Demonstrated proficiency and experience with Windows-based programs, data entry and number pad/10 key.
• This position is 5 days onsite.
• Ability to work a regular, full-time schedule.
• Overtime may be required.
• Occasional travel/business related driving required for all staff, large divisional events, and specified meetings.
• Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required.
• Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC.
• Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.
• Background requirements determined according to the requirements of the program(s) which the position will be supporting.
• Background check required.

Nice To Haves

• Associates degree
• 2 years of equivalent related work experience
• Bilingual English and Spanish or Armenian preferred: Ability to converse, write and/or translate in Spanish or Armenian, as well as English.

Responsibilities

• Process child care provider payments accurately per established timelines.
• Data enter payments into the payment database and reconcile daily.
• Includes processing monthly workload for open positions. (60%)
• Analyze and perform a complete review of the submitted attendance record prior to processing payment.
• May require outreach when discrepancies and/or inconsistencies are found. (20%)
• Assist providers and agency staff with technical and operational matters.
• Knowledge of electronic payment option.
• Includes customer service for open positions. (15%)
• Develop and maintain knowledge and clear understanding of program regulations, guidelines, Title V, Regional Market Rate ceilings, and LA County Stage 1 Contract. (5%)

Benefits

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED