Provider Licensing Specialist

Boulder Care
$23 - $26Remote

About The Position

Boulder Care is seeking a Provider Licensing Specialist to join the Finance team. You will have the opportunity to oversee Boulder's comprehensive licensing process by managing documentation, collaborating with clinicians, and tracking timelines to ensure all Care Team members maintain the necessary credentials and contracts for regulatory compliance, while also providing secondary support for payor credentialing needs as required.

Requirements

  • At least 2+ years of professional experience with a healthcare provider within relevant department (licensing, contracting or credentialing)
  • Relevant experience with state licensing applications and/or web sites
  • Demonstrated understanding of how provider licensing and credentialing impacts billing, contracts, and revenue management/collections
  • At least 1 year of remote work experience
  • Understands medical terminology, procedure codes and diagnosis codes as it applies to payor contracts
  • Substantial organizational skills, including multitasking and time-management
  • Reliable customer service, follow-up, and communication skills
  • Ability to work effectively both independently and as part of a team
  • Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level
  • Strong critical thinking, problem-solving abilities, and attention to detail
  • Demonstrates high ethical standards of behavior
  • Maintains composure under pressure
  • Regularly demonstrates Boulder’s core values

Nice To Haves

  • Experience with state board licensing for nurse practitioners (strongly preferred)
  • Multiple state experience
  • Telehealth experience
  • MODIO experience

Responsibilities

  • Assisting with obtaining needed documentation from providers, such as copies of state licenses, IRS documents, NPI Notification forms, DEA numbers, board certifications, malpractice certificate of insurance, etc.
  • Applying for or assisting providers with applications for provider state licenses, DEA certifications and state controlled substance certifications; recertify as needed.
  • Assisting with new provider onboarding
  • Tracking progress of outstanding applications to completion and reporting progress to the Revenue Operations team and leadership
  • Resolving licensing issues through collaboration with management, senior team members, providers, and others as identified
  • Maintaining provider records as they pertain to licensing and credentialing through the approved platform
  • Completing and submitting credentialing and re-credentialing applications with all payors accurately and in a timely manner; Ensuring submission deadlines are met and submission documentation is maintained appropriately
  • Building and maintaining strong relationships with the payor communities, including the government payor community (Medicaid, Medicare, VA, etc)
  • Attending meetings, and other duties as assigned or required

Benefits

  • Contribute to meaningful, life-saving work!
  • Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
  • Mental Health Services via insurance coverage, including Talkspace and EAP for continuous care
  • Supplemental mental health services through Talkspace for care needed following tough patient visits
  • 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
  • Sick leave accrued at 1 hr for every 30 hrs paid
  • 9 Paid Holidays per year
  • 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
  • 401(k) retirement savings
  • Remote friendly with hardware provided to complete your work duties
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