Provider Engagement Evaluation Analyst, Data Management and Monitoring Unit

City of New York • Long Island City, NY

5d

About The Position

Within BADU, the Office of Research, Surveillance, Policy, and Communications (RSPC) conducts alcohol and drug related surveillance, program evaluation and research, maintains databases, designs research protocols, produces reports, writes scientific articles for peer review journals, and facilitates program and policy development. The Office of Substance Use Care supports and promotes a continuum of prevention and care, grounded in harm reduction and other evidence-based best practices, to address drug and alcohol use for all New Yorkers while striving to strengthen availability and access to a true continuum of care, encompassing prevention, harm reduction, treatment, recovery, and whole-person health for people who use drugs and alcohol.

Requirements

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
• To be appointed to Assignment Level II and above, candidates must have:
• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Nice To Haves

• Experience practicing public health and working across systems to further a public health approach to alcohol and other drug use.
• Experience with program monitoring and evaluation
• Experience in or willingness to learn data management software, such as Partners Connect (Salesforce)
• Experience in or willingness to learn data and database management, such as SQL and REDCap; statistical software such as R, SAS, and SQL, and data visualization software, such as Power BI; and proficiency in Microsoft Office, including Excel, Access, Word, and PowerPoint
• Ability both to understand and explain quantitative and qualitative data
• Knowledge and experience engaging community-based service providers
• Knowledge of and experience with New York City’s substance use service systems
• Ability to build supportive, cohesive, and productive cross-unit relationships
• Ability to work effectively with a diverse team and remain highly organized
• Ability to work with others equitably and inclusively
• Strong analytical and problem-solving skills
• Ability both to understand and explain quantitative and qualitative data

Responsibilities

• Initiate and maintain data on all BADU contracted providers within the NYC Health Department’s Partners Connect system in collaboration with the Division Management Data & Digital Strategy team, using Partners Connect, to support the development, implementation, and evaluation of internal and external mechanisms in BADU to maximize referral pathways and meaningful connections between and among contracted providers along the substance use care continuum in their service provision to people who use drugs and alcohol.
• Collaborate with BADU staff to promote outreach and conduct visits in the community to other social service providers (e.g. Department of Homeless Services (DHS) providers, supportive housing providers) that serve people who use drugs and alcohol in order to increase utilization and connections to providers across the substance use continuum of care.
• Contribute to the design of data management, monitoring, and evaluation plans, study protocols, questionnaires, and surveys
• Support the organization of data, including assisting with developing data collection tools, database creation, developing data entry procedures, and preparing preliminary documentation
• Extract, clean, manipulate, organize, and analyze data using R, SAS, Excel, SQL, and other platforms
• Assist with the reporting of programmatic data, including, but not limited to, internal reporting (e.g., weekly reports, dashboards), external reporting, and ad-hoc data requests
• Work with other BADU staff to share relevant data, best practices, and other information with community providers, and other city agencies to foster collaboration and improve access across the continuum of care for New Yorkers with complex needs
• Assist with development of evaluation plans, protocols, workflows, questionnaires, and surveys. Provide technical assistance to program staff for data reports, dashboards, visualizations, and surveys.
• Other duties or tasks may be assigned on an as-needed basis

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees