Provider Data Representative

Oscar Health•Atlanta, GA

17h•$19•Remote

About The Position

Hi, we're Oscar. We're hiring a Provider Data Representative to join our Provider Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Provider Data Representative is responsible for the accurate management and maintenance of provider data at Oscar. Key responsibilities include processing provider and facility rosters, reformatting data, and supporting updates to provider records. This role involves regular communication with providers via email to confirm request completion, obtain additional information, and address follow-up inquiries. The Provider Data Representative also collaborates with internal teams by triaging and escalating requests as necessary to ensure timely and effective resolution. You will report into the Provider Operations Lead. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $19 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Requirements

High school diploma or GED
1+ years of experience in a fast-paced, volume-based or customer service-oriented environment
Experience with Provider Data
1+ years Excel/Google sheet proficiency

Nice To Haves

Strong verbal and written communication skills
Strong quantitative or analytical skills focused on proactively identifying or solving problems
In-depth knowledge of health insurance
Experience manipulating and entering accurate data in a production driven environment
Advanced Google Suite or Microsoft Office capabilities or willingness to learn

Responsibilities

Manage ingestion of provider data while maintaining service delivery, productivity, and quality expectations
Develop a comprehensive understanding of Provider Demographic data and downstream impacts
Form working relationships with internal and external stakeholders
Support the leadership team by identifying issues through established escalation pathways
Be accountable for monitoring and tracking the health of all assigned work-in-progress issues. Escalate and resolve provider data issues to ensure appropriate turnaround times
Be an active participant in process improvement initiatives
Compliance with all applicable laws and regulations
Other duties as assigned