Protective Services-Armed I-Optional

TriHealth•Wilmington, OH

1d•Onsite

About The Position

We’re excited to welcome TriHealth Clinton Regional Hospital to our system—marking a new chapter in our shared mission to deliver exceptional care and strengthen our regional network. Location Advantage: Country Living with City Access TriHealth Clinton Regional Hospital (CMH) is located at 610 W Main St, Wilmington, OH 45177and it is a 165-bed hospital located in the heart of Wilmington, Ohio—a charming community that offers the tranquility and friendliness of country living. Nestled in a scenic rural setting, Wilmington provides a peaceful lifestyle with easy access to urban amenities. It’s centrally located just an hour’s drive from three of Ohio’s major metropolitan areas: Cincinnati, Dayton, and Columbus. This unique location allows healthcare professionals to enjoy a relaxed pace of life while staying connected to vibrant city culture, entertainment, and career opportunities. Job Overview: Officers must be a minimum of 21 years of age. Responsibilities to include: Patrol buildings and grounds to deter/prevent law and policy violations. Post-up at specific locations when assigned. To ensure the safety and security of patients, parents, visitors, and team members. Maintain communications with the Communications Center and other Protective Services personnel by two-way radio, phone and other communication devices. Ensure that only authorized personnel are admitted onto hospital premises; contact unauthorized persons to determine service needs, ask questions, re-routing or detainment appropriate to the facts known at the time. Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Fire Code safety violations. Officers may be assigned On-Call responsibilities and may be reassigned to other locations and work schedules including weekends and holidays as needed to fulfill mission of department. ?Respond to and investigate routine and/or urgent complaints reported by patients, parents, visitors and team members and implement service recovery as appropriate. File appropriate documentation by the end of the shift. Conduct follow-up investigations as directed and file appropriate reports by the end of the shift. Pass on information to others during shift huddles. ?Emergency Response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons or combative patients within 3 minutes of activation. Assist clinical staff with patient restraint; monitor combative or potentially combative patients as directed. Physically restrain patients as instructed by the appropriate clinical staff members. Respond to safety emergencies; evaluate the situation and act appropriately with TriHealth policy guidelines. Serve as a source of authority; constantly maintain high visibility. Provide help in times of emergency and stress. Act as liaison and partner with police and fire agencies as needed. ?Direct traffic within TriHealth campuses and control parking of all patients, parents, visitors and team members. Enforce hospital parking rules and issue parking violations to illegally parked vehicles. Escort patients, parents, visitors and team members to and from parking areas as needed. Control access for TriHealth entities and perform all necessary locking and unlocking within the various buildings and grounds. Enter and maintain current information in all Security logs and forms. Act as a resource of information for patients, parents, visitors and team members. Provide information, including directions and parking. Enforce TriHealth policies and procedures.

Requirements

High School Degree or GED
1-2 years Technical experience in Criminal Justice, Private Security, Police experience or Military preferred
Excellent commnication and customer service skills
Current Private Security handgun certification or ability to obtain certification within 45 days of hire
Valid Driver's License with no more than 4 driving points recorded on a motor vehicle report
No prior DUI/DWI convictions within the last 5 years
No major moving violations convictions

Responsibilities

Patrol buildings and grounds to deter/prevent law and policy violations.
Post-up at specific locations when assigned.
Ensure the safety and security of patients, parents, visitors, and team members.
Maintain communications with the Communications Center and other Protective Services personnel by two-way radio, phone and other communication devices.
Ensure that only authorized personnel are admitted onto hospital premises; contact unauthorized persons to determine service needs, ask questions, re-routing or detainment appropriate to the facts known at the time.
Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Fire Code safety violations.
Respond to and investigate routine and/or urgent complaints reported by patients, parents, visitors and team members and implement service recovery as appropriate.
File appropriate documentation by the end of the shift.
Conduct follow-up investigations as directed and file appropriate reports by the end of the shift.
Pass on information to others during shift huddles.
Emergency Response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons or combative patients within 3 minutes of activation.
Assist clinical staff with patient restraint; monitor combative or potentially combative patients as directed.
Physically restrain patients as instructed by the appropriate clinical staff members.
Respond to safety emergencies; evaluate the situation and act appropriately with TriHealth policy guidelines.
Serve as a source of authority; constantly maintain high visibility.
Provide help in times of emergency and stress.
Act as liaison and partner with police and fire agencies as needed.
Direct traffic within TriHealth campuses and control parking of all patients, parents, visitors and team members.
Enforce hospital parking rules and issue parking violations to illegally parked vehicles.
Escort patients, parents, visitors and team members to and from parking areas as needed.
Control access for TriHealth entities and perform all necessary locking and unlocking within the various buildings and grounds.
Enter and maintain current information in all Security logs and forms.
Act as a resource of information for patients, parents, visitors and team members.
Provide information, including directions and parking.
Enforce TriHealth policies and procedures.