Proposal Admin

American Electric Power•Corpus Christi, TX

3d•$22 - $28

About The Position

With moderate supervision, compose, prepare, review and/or process pole attachment documents. Requires analysis, exercising minimal judgment, and knowledge of company and/or department work procedures. Has frequent contact with other departments and external customers. Under moderate supervision compose, prepare, review and/or process joint use documents working knowledge assure completeness, accuracy and compliance with company and governmental requirements. Maintain records and files of these documents/reports in accordance with standard operating procedures as outlined in agreements. Compile backup and reports from records and request information from internal and external customers, as required. Major responsibilities: under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis, exercising moderate judgment and good working knowledge of company and/or department work procedures obtain, assemble and organize data for use by supervisor or others establish and maintain filing and record keeping systems, answer customer and follow up on routine inquiries as required, maintain confidentiality of company matters and data as required. Communication and interpersonal skills: effectively and clearly communicates instructions, ideas and department procedures and policies to customers in person, by telephone or by written or electronic means, works effectively as a team member within department and, due to knowledge and expertise, participates on inter-department teams as requested. Customer focus: anticipates needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service. Answer all customer inquiries timely and accurately, complete proposals within allotted time frames, and follow up on routine issues as required. Problem solving and initiative uses independent judgment, initiative and knowledge of department and company needs and goals in accomplishing work assignments, reviews, initiates and recommends corrective actions or improvements to administrative practices, informally recruits others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Requirements

High school graduate or GED.
Minimum of 2-4 yrs clerical experience.
Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem solving skills.
Demonstrated proficiency with computers and the use of office oriented software products
Minimal travel may be required.
Must have the ability to multi-task with frequent interruptions and adapt to changing circumstances and requirements.
Must possess good communication skills both oral and written and be able to organize data.
Must possess intermediate computer skills and have knowledge of all required software.
Must be able to sit for extended periods of time.

Responsibilities

compose, prepare, review and/or process joint use documents working knowledge assure completeness, accuracy and compliance with company and governmental requirements
Maintain records and files of these documents/reports in accordance with standard operating procedures as outlined in agreements.
Compile backup and reports from records and request information from internal and external customers, as required.
under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis, exercising moderate judgment and good working knowledge of company and/or department work procedures
obtain, assemble and organize data for use by supervisor or others
establish and maintain filing and record keeping systems, answer customer and follow up on routine inquiries as required, maintain confidentiality of company matters and data as required.
effectively and clearly communicates instructions, ideas and department procedures and policies to customers in person, by telephone or by written or electronic means, works effectively as a team member within department and, due to knowledge and expertise, participates on inter-department teams as requested.
anticipates needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service.
Answer all customer inquiries timely and accurately, complete proposals within allotted time frames, and follow up on routine issues as required.
uses independent judgment, initiative and knowledge of department and company needs and goals in accomplishing work assignments, reviews, initiates and recommends corrective actions or improvements to administrative practices, informally recruits others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues.