Property Operations Intern

Ginkgo Residential • Charlotte, NC

1d

About The Position

As a Property Operations Intern, you will assist with the day-to-day operations and management of residential communities. This role offers hands-on experience in property management and real estate operations, providing valuable exposure to various aspects of resident relations, leasing, and financial management and property maintenance.

Requirements

• Currently pursuing a degree in Real Estate, Business Administration, Property Management, or related field.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail-oriented and able to multitask.
• Ability to work both independently and as part of a team.
• Enthusiastic about learning and developing in the real estate industry.

Nice To Haves

• Basic understanding of property management processes is a plus.

Responsibilities

• Assist in managing resident communications, including inquiries and requests.
• Help process resident applications, lease renewals, and lease agreements.
• Provide customer service and resolve issues promptly.
• Assist with marketing vacant units and preparing marketing materials.
• Help schedule and coordinate property showings for prospective residents.
• Conduct market research to understand local rental rates and trends.
• Assist in preparing and processing invoices, rent collections, and financial reports.
• Help maintain resident billing records and assist with rent reconciliation.
• Assist with budgeting and tracking operational expenses.
• Support the scheduling of routine maintenance and repairs.
• Help track maintenance requests and follow up with team members, vendors or contractors.
• Maintain property upkeep by ensuring cleanliness and safety standards are met.
• Collect, analyze and interpret data related to multiple properties within the geographic region to gain insight into market trends, property performance, resident behavior and other factors.
• Participate in investor-related meetings.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees