About The Position

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: The Property Operations File Specialist plays a key role in supporting the leasing and front office operations at various properties, particularly in projects and distressed sites. The role is responsible for processing applications, leasing paperwork, and renewals, while also providing front office coverage and assisting the team with resident inquiries and general administrative tasks. With a detail-oriented approach and strong customer service skills, the Leasing Specialist helps maintain high occupancy rates and supports the seamless execution of property management initiatives.

Requirements

  • Minimum of 1- 5 years of experience in property management or leasing.
  • Must have knowledge of Section 42 program requirements.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, and vendors.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Strong problem-solving skills with a customer service-oriented approach
  • Ability to quickly assess site operations and deficiencies and implement immediate corrective plans.

Nice To Haves

  • Familiarity with affordable housing programs and compliance regulations is a plus
  • Experience with property management software (such as Yardi) preferred

Responsibilities

  • Processes applications, leasing paperwork, and renewals while following Dominium’s standards and regulatory requirements.
  • Assists with daily leasing office functions, including scheduling appointments, processing applications, and supporting leasing tasks as needed.
  • Serves as a resource for current and prospective residents by answering phones, addressing questions, and assisting with general inquiries.
  • Works closely with leasing, maintenance, and administrative teams at various properties to provide additional support during peak times or special projects.
  • Updates and maintains tracking systems for file processing and leasing duties, ensuring that all tasks are completed in a timely and organized manner.
  • Addresses any issues that arise during file processing, leasing support, or resident interactions, ensuring solutions are implemented quickly and effectively
  • Maintains detailed documentation of project plans, milestones, and outcomes

Benefits

  • We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs.
  • We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
  • We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts.
  • We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program.
  • Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
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