About The Position

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: The Operations Leadership Program Specialist designs, develops, delivers, and evolves leadership training programs that support the ongoing development of property management leaders across Dominium’s portfolio. This role drives program strategy, curriculum architecture, leadership development, and performance alignment to ensure training initiatives advance operational excellence, compliance, and business outcomes. An interest in developing others, independent problem solving, stakeholder management, excellent communication skills, and a customer-first approach are critical.

Requirements

  • Bachelor’s degree preferred or equivalent combination of training, operational, and/or leadership experience.
  • Demonstrated experience enabling others through training, coaching, mentoring, or leadership development initiatives, with the ability to translate complex operations into clear, scalable learning solutions.
  • Experience with demonstrated understanding of multi-site operations, leadership responsibilities, and operational decision-making.
  • Experience supporting, partnering with, or influencing senior leadership.
  • Strong analytical skills, including the ability to interpret operational data and identify opportunities for performance improvement.
  • Proven ability to influence without authority and collaborate effectively across cross-functional teams.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Self-starter mindset with the ability to operate independently while aligning with organizational strategy.

Nice To Haves

  • In-depth knowledge of Section 42 (LIHTC) program requirements preferred.
  • Proficiency with Yardi, RCAH, or comparable property management systems preferred.

Responsibilities

  • Lead the design and oversight of comprehensive leadership development programs for Community Managers, Area/Regional Managers, and other property management leaders, ensuring clear progression, role alignment, and measurable outcomes.
  • Partner with cross-functional leaders to identify leadership capability gaps and design targeted training solutions that strengthen decision-making, accountability, and operational judgment.
  • Serve as a strategic thought partner to the Director of Operations Training, contributing to long-term training vision, leadership development strategy, and roadmap planning.
  • Ensure curriculum reflects real-world leadership challenges, including managing performance, navigating compliance risk, leading through change, technology adoption, and driving consistent execution across teams.
  • Act as a trusted advisor to Area/Regional Managers and senior leadership by providing insight into training needs, leadership development opportunities, and targeted learning interventions.
  • Evaluate the effectiveness of leadership development initiatives using Kirkpatrick evaluation methods, operational performance data, and leader feedback.
  • Foster a growth-oriented learning culture that encourages leaders to take ownership of their development, seek feedback, and continuously strengthen their effectiveness.
  • Provide coaching, guidance, and developmental support - directly or through structured programs - that help leaders apply learning on the job and progress in their roles.
  • Support leadership readiness by ensuring leaders are equipped with the skills, confidence, and tools needed for advancement.
  • Other duties as assigned by supervisor.

Benefits

  • We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs.
  • We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
  • We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts.
  • We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program.
  • Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
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