Property Operations Coordinator

Rise Association Management Group•Houston, TX

21h•Onsite

About The Position

RISE Association Management Group is a best-in-class provider of property services for Texas homeowners’ associations, aiming to serve communities and their leaders through passionate, kind, and solution-oriented team members. The company specializes in communities with unique lifestyle offerings, facility, and infrastructure needs, operating under the EOS™ (Entrepreneurial Operating System) framework. They are a team of financial services professionals, facilities maintenance experts, risk managers, and business managers focused on intelligent solutions and exceptional service to create a vibrant future. The Property Operations Coordinator will oversee the daily operations of community associations, ensuring exceptional service in maintenance, deed restrictions, client communication, and project management. This role aims to enhance the community experience through effective management and problem-solving.

Requirements

Strong customer service mindset with a commitment to responsive, solution-focused support.
Excellent verbal and written communication skills with a professional demeanor.
Strong organizational and multitasking abilities with attention to detail.
Ability to identify issues, prioritize needs, and coordinate effective resolutions.
Proficiency in Microsoft Office (Excel, Word, Outlook) and general data management.
Ability to work independently while collaborating effectively with a team.
Valid Driver’s License and reliable personal transportation.

Nice To Haves

Bachelor’s Degree in Facility Management, Business Administration, Property Management, or a related field.
A minimum of 1 year of property management or facilities management experience.

Responsibilities

Deliver outstanding service to residents, board members, and team members by coordinating timely and effective maintenance solutions.
Monitor and coordinate community maintenance activities, vendor services, and ongoing projects.
Conduct regular property inspections and help identify maintenance needs, safety concerns, and compliance issues.
Track work orders and service requests to ensure prompt response, proper follow-through, and resolution.
Communicate with vendors to schedule work, monitor performance, and ensure projects are completed to standards.
Assist with reviewing proposals, tracking expenses, and supporting budget oversight related to maintenance and capital projects.
Support enforcement and documentation related to facility upkeep and deed restrictions.
Communicate regularly with community managers, association boards, and homeowners regarding maintenance updates and project progress.
Prepare reports, documentation, and updates related to maintenance activities and inspections.
Attend community and board meetings as needed, including occasional evenings.
Support team members and communities as needed to maintain smooth operations.