Property Manager

Gray Capital LLCIndianapolis, IN
Onsite

About The Position

We are seeking a Property Manager who is a natural leader, thrives on driving performance, building strong teams, and creating exceptional community experiences. This role involves balancing strategy with day-to-day operations and making a real impact on people and results. The Property Manager will bring leadership, accountability, and energy to our apartment communities, overseeing operations, driving financial performance, developing the team, and ensuring residents feel proud to call the community home. This position will manage two sites totaling 183 apartments. This role is central to the community's success, directly influencing team culture, resident satisfaction, and financial performance. High performers are well-positioned for advancement into regional leadership, operations, or strategic roles. The day-to-day involves an active, leadership-driven approach, including walking the community, connecting with residents and team members, reviewing performance, solving challenges, and ensuring smooth operations. It is ideal for someone who enjoys variety, ownership, and leading from the front.

Requirements

  • 3+ years of experience in property management (multifamily preferred)
  • 1+ year of leadership experience in a Property Manager or similar role
  • Strong financial acumen, including budgeting and expense management
  • Proven ability to lead teams, drive performance, and deliver results
  • Knowledge of Fair Housing and property management regulations
  • Excellent communication, organization, and problem-solving skills
  • A customer-first mindset with a passion for creating positive experiences

Nice To Haves

  • Experience with property management software (OneSite preferred)

Responsibilities

  • Oversee all daily property operations, ensuring efficiency, consistency, and compliance
  • Drive occupancy, revenue, and NOI through strong financial management and leasing oversight
  • Monitor budgets, expenses, and performance trends, turning insights into action
  • Ensure property systems, reporting, and processes are accurate and up to date
  • Hire, coach, and develop a high-performing team aligned with company values
  • Foster a culture of accountability, collaboration, and exceptional service
  • Ensure all team members complete required training and continue to grow professionally
  • Provide clear direction, feedback, and support to achieve property goals
  • Champion a customer-first culture that enhances satisfaction and retention
  • Serve as the escalation point for resident concerns, ensuring thoughtful and timely resolution
  • Oversee move-ins, move-outs, renewals, and communication to create a seamless experience
  • Maintain a strong community presence that is visible, approachable, and engaged
  • Manage rent collections, delinquency, and eviction processes in accordance with regulations
  • Ensure compliance with Fair Housing, local laws, and company policies
  • Oversee vendor relationships, contracts, and service delivery
  • Maintain organized, accurate documentation for audits, safety, and reporting
  • Ensure excellent curb appeal and overall community presentation
  • Partner with maintenance to oversee turns, capital projects, and preventative upkeep
  • Conduct regular inspections and audits to identify and resolve issues proactively

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off, sick time, and company holidays
  • Short- and long-term disability and life insurance
  • Apartment discount program
  • Employee referral program
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