Property Manager

Brookfield Properties•Miramar, FL

1d•Onsite

About The Position

This position supervises and coordinates the daily operations of an apartment community, encompassing general administration, leasing, occupancy, property maintenance, and management of all property associates. The role is responsible for maintaining physical assets and property performance to achieve the highest possible net operating income, while upholding property appearance and service quality. It involves monitoring regulatory compliance and company policies, establishing communication systems between property associates and the Corporate Office, and conducting performance evaluations for supervised associates to ensure high levels of professionalism. The Property Manager is also responsible for responding to emergency situations and may perform Assistant Property Manager functions such as service request preparation and resident follow-up. Additionally, the role supports and ensures the proper utilization of on-site PC-based property management and time-keeping software systems, including training new and existing associates.

Requirements

High School Diploma/GED
Undergraduate Degree in General Studies or an Associate Degree in General Studies
3-4 years of required experience in a supervisory role and Property Management
Knowledge of fair housing laws
Proficiency in Microsoft Office
Leadership/supervisory skills

Nice To Haves

Accredited Residential Manager (ARM) certification
Certified Property Manager (CPM) certification
Certified Property Manager (CAM) certification
Certified Property Manager (IREM) certification
Knowledge of affordable housing programs at select properties
Proficiency in Yardi
Landlord/tenant knowledge
Proficiency in LRO

Responsibilities

Supervises and coordinates the daily operations of an apartment community including general administration, leasing and occupancy, maintenance of the property and management of all property associates.
Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service.
Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them.
Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office.
Completes performance evaluations on supervised associates.
Ensures the highest level of performance and professionalism of supervised associates.
Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
May perform functions of Assistant Property Manager, including preparation of service requests and follow-up with residents.
Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates.
Prepares purchase orders and approves expenditures within specified budgetary guidelines.
Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager.
Assists with the preparation of the annual operating budget for the property as well as projections.
Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports.
Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests.
Ensures compliance with housing quality standards.
Coordinates with Engineering Department on all major maintenance issues.
Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties.
Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department.
Ensures that the property complies with affirmative marketing procedures and goals.
Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites (where applicable) and property amenities based on established techniques specified by the company.
Quotes established rental rates and promotions (where applicable).
Makes follow-up calls, sends follow-up literature and pursues rental status.
Collects funds related to applications, security deposits and rentals.
Approves all applicants for residency, including eligibility for affordable housing programs (if applicable).
Approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected.
Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary.
Conducts move-in and/or move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records.
Conducts move-in inspections to determine market readiness and implements housing quality standards.
Performs interim unit inspections annually or as directed.