Property Manager

Harbor Group ManagementLower Merion Township, PA
15h

About The Position

The Property Manager is responsible for overseeing the operational, financial, and administrative aspects of an assigned residential property. This role ensures the property meets or exceeds performance goals, maintains compliance with applicable laws and regulations, and delivers excellent service to residents and stakeholders. The Property Manager supervises on-site staff, oversees vendors and maintenance, and plays a critical role in achieving budgeted financial and occupancy targets.

Requirements

  • Minimum of 3 years of experience in multifamily property management.
  • At least 2 years of supervisory experience.
  • Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
  • Proficiency in Microsoft Office Suite; experience with MRI or other property management software required.
  • Knowledge of real estate contracts, financial management, and operational compliance.
  • Excellent communication, customer service, leadership, and problem-solving skills.

Nice To Haves

  • Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.

Responsibilities

  • Operate the property within approved financial guidelines and budget constraints.
  • Analyze financial statements and operational reports to inform budgeting and performance forecasting.
  • Maximize revenue by setting rent rates, collecting and posting rent, approving renewals and discounts, and managing delinquencies, including evictions and utility cut-offs.
  • Approve and reconcile vendor/contractor invoices, ensuring compliance with insurance requirements and budget coding.
  • Supervise all on-site team members, including hiring, training, scheduling, and evaluating staff in line with company policies and performance goals.
  • Ensure compliance with all federal, state, and local laws, including Fair Housing, ADA, and FCRA.
  • Develop and implement leasing and marketing strategies based on current market trends to drive occupancy and retention.
  • Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
  • Conduct regular property inspections to ensure that grounds, units, buildings, and amenities meet safety, maintenance, and cleanliness standards.
  • Review and manage service contracts, capital improvements, and maintenance schedules.
  • Conduct and document apartment inspections, including those related to move-in/move-out, periodic checks, and unit turnover.
  • Serve as liaison to owners/investors by providing updates, performance reports, and conducting property tours.
  • Maintain and reconcile petty cash fund and perform daily bank deposits and G/L postings.
  • Utilize property management software (e.g., MRI or similar) for operational tracking and reporting.
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