Property Manager

Horizon Management ServicesWest Bend, WI
just now

About The Position

Support River Bluff Townhomes (West Bend) and Alta Mira II (Milwaukee) as the friendly, organized, go-to team member who helps the community run smoothly. Resident Support: Be the welcoming, helpful presence residents rely on. Smooth Operations: Manage admin tasks, assist with leasing, and help coordinate events. Team Collaboration: Partner with the maintenance team to ensure the properties are well-maintained and residents receive exceptional service—especially when extra support is needed.

Requirements

  • Prior property management experience preferred.
  • Experience in customer service, leadership, and management.
  • Strong communication skills with diverse groups.
  • Conflict resolution skills.
  • Ability to perform light maintenance and repairs.

Responsibilities

  • Foster a harmonious community atmosphere among residents.
  • Enforce property rules and regulations.
  • Follow up on maintenance requests and repairs.
  • Monitor and report on outside contractors and vendors.
  • Maintain flexible office hours to meet business needs.
  • Respond to voicemails, faxes, and emails within 24 hours during the business week.
  • Answer the property cell phone during business hours.
  • Facilitate resident meetings as needed.
  • Manage laundry money collection monthly.
  • Submit petty cash forms and receipts for reimbursement.
  • Manage petty cash as per policy.
  • Organize social committees and plan monthly activities.
  • Host and participate in community events.
  • Ensure vacant apartments are show-ready and maintain curb appeal.
  • Implement the annual marketing plan and adjust as needed.
  • Strive for consistent 100% occupancy.
  • Abide by Fair Housing Laws.
  • Conduct outreach marketing in the community.
  • Maintain prospect records and follow up.
  • Host open house events and conduct tours as needed.
  • Conduct application interviews and lease signings.
  • Perform move-in orientations.
  • Complete and submit required paperwork.
  • Notify the Compliance Department of any policy breaches.
  • Adhere to Horizon’s policies and regulations.

Benefits

  • Health
  • dental
  • vision
  • life
  • supplemental coverages (including pet + critical illness)
  • 9 paid holidays + PTO to start
  • Flexible scheduling
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