About The Position

This person will be the front-line employee working with our residents and leasing, maintenance, and construction partners to provide top-tier customer service and drive day-to-day operations of the portfolio of properties they are assigned. The Property Manager will be assigned a large portfolio, or may be assigned fewer properties with more complex needs, ensuring efficient operations, tenant satisfaction, and financial performance.

Requirements

  • Must hold an Active Real Estate License
  • 3+ years of property management experience & prior experience supporting a portfolio of 500+ units
  • High School Diploma or GED

Nice To Haves

  • Experience using YARDI
  • Bilingual in English and Spanish
  • Active real estate license in multiple states

Responsibilities

  • Management and Supervision: May be assigned to oversee the duties and tasks of the Assistant Property Manager, ensuring their proper execution and providing necessary support.
  • Communication and Coordination: Serve as the primary liaison between Darwin Homes and assigned clients, internal teams, and external vendors. Maintain consistent communication with residents and ancillary services.
  • Property Management: Oversee the properties within the assigned portfolio, assist leasing staff with move-in processes, and handle client escalations. Work cross functionally with other departments to drive portfolio performance.
  • Repairs and Maintenance: Organize and coordinate repairs and maintenance for properties in the portfolio. Conduct and coordinate routine property inspections as needed.
  • Rent Collection and Policy Adherence: Focus on rent collection throughout the month, adhering to stringent collections policies.
  • Resident Relations: Represent the company professionally to current and prospective residents, emphasizing customer-first service. Assist in resident relations programs and prepare residents for tenancy with the company.
  • Market Awareness: Stay informed about local market conditions, trends, and competition to position the company effectively.
  • Lease Management: Work with existing residents to renew leases, transfer to other properties, and foster brand loyalty. Collaborate with internal and external counsel to manage eviction processes.
  • Legal Compliance: Ensure adherence to all relevant local, state, and federal laws, including Fair Housing, ADA, and Fair Credit Reporting Act regulations
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