Property Manager

KW Property Management Careers•Miami Beach, FL

24d•Onsite

About The Position

The residential Property Manager provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Job Duties and Responsibilities This will be a #2 in command Property Manager role reporting to a General Manager at a High End Luxury Condo Tower in South Beach. As one of the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. Oversee and manage the 558 Process, ensuring a smooth transition from Developer to Condo Board by coordinating inspections, addressing construction defect claims, facilitating communication between all parties involved, and ensuring compliance with legal and regulatory requirements to protect the interests of the condominium association. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. Help prepare annual budget for the association. Assist in analyzing and distributing monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company’s safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client’s community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Attends monthly Manager’s meeting. This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client’s needs. There will be some travel to attend training and/or meetings, locally.

Requirements

Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts.
Experience with 558 Process
High School diploma required, college degree preferred
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver’s license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.

Nice To Haves

Bi-lingual proficiency in English and Spanish is preferred for this role

Responsibilities

Oversee and manage the 558 Process, ensuring a smooth transition from Developer to Condo Board by coordinating inspections, addressing construction defect claims, facilitating communication between all parties involved, and ensuring compliance with legal and regulatory requirements to protect the interests of the condominium association.
Work closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community.
Help prepare annual budget for the association.
Assist in analyzing and distributing monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Coordinate with headquarters support staff on management company procedures for processing and distributing information.
Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client’s community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Attends monthly Manager’s meeting.