Property Manager

CLEAR Employer Services•Clayton, NC

33d

About The Position

The goal of the Property Manager is to control the property expenses while maximizing the income of the apartment community. This position is responsible for meeting the company’s target occupancy, managing the day-to-day organization and operation of the office and staff while ensuring the cleanliness and repair of the property. The Property Manager must follow all Rich Management LLC procedures and policies contained within the manuals and guidelines issued and/or communicated verbally or in writing by the company. While exercising discretion within company guidelines, the Property Manager shall deal with a wide variety of situations (i.e., collecting fees and rents, promoting increased rental revenue, maintaining the property, servicing residents’ needs, etc.).

Requirements

Minimum of one year experience in office administration, management and/or sales
High school diploma or equivalency required; some college preferred
Strong organizational and multitasking skills
Ability to work under pressure and meet deadlines
Professional communication and customer service skills
Basic math and computer literacy
Leadership and conflict resolution skills
Regular attendance is mandatory
Compliance with all safety programs
Frequent reading of reports, forms, and computer screens
Ability to hear and communicate clearly in person and by phone
Occasional use of personal transportation for property inspections, banking, and office visits

Nice To Haves

Prior apartment management experience preferred
Industry designations preferred

Responsibilities

Maintain accurate resident records and complete paperwork per company guidelines
Ensure courteous communication with residents, prospects, vendors, and staff
Operate property within approved budget guidelines
Always maintain 50% or more vacant apartments ready
Turn move-outs within 3–5 days
Issue notices (late payments, eviction, etc.) as required
Maintain confidentiality of all resident and property information
Safeguard keys and maintain key log
Approve invoices after inspection of work
Create employee work schedules and enforce cleanliness and dress standards
Purchase and stock necessary items within budget
Maintain office hours and be on-call for emergencies
Attend meetings and training seminars
Introduce new employees to company standards
Select new employees with supervisor approval
Supervise, train, delegate, and evaluate staff
Maintain incident files and handle payroll reporting
Record Keeping and Reporting
Notify supervisor of budget variations
Secure bids and prepare annual budget
Maintain records of petty cash, resident files, maintenance requests, and transactions
Use only approved contractors with proper insurance
Submit invoices and paperwork per company deadlines
Document emergencies and incidents
Ensure daily bank deposits
Collect rents, NSF, late charges, and other fees
Strive for 95% rent collection by the 10th of the month
Follow Fair Housing guidelines
Professionally present community and apartments
Follow up with prospects within 2–3 days
Participate in periodic “shop” evaluations
Complete monthly market surveys
Stay informed on local market trends
Conduct weekly sales meetings
Review advertising and signage regularly
Inspect property daily for curb appeal
Inspect building exteriors and report deterioration
Inspect vacated apartments for repairs
Maintain lease renewal program
Assist with move-in process
Promote courtesy and customer service
Ensure timely completion of maintenance requests
Apply community rules fairly and consistently
Coordinate resident events