Property Manager

Roofstock•Dallas, TX

39d•$70,000

About The Position

The role of the Property Manager is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever-changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy.

Requirements

Must have an active Georgia Real Estate License
Bachelor’s degree in business or related field, or equivalent experience
3+ years experience in residential or commercial property management, or real estate operations, required
Cost and revenue management experience, highly preferred
Tech savvy and experienced in working in a multitude of property management softwares
Extreme attention to detail
Excellent written and verbal communication skills
Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
Thrives in a fast-paced and startup environment
Travel required
Must be able to travel within the assigned area a minimum of 10% of the time
Travel may be required for training + offsites
Valid drivers license and a reliable source of transportation
Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time
Any offer of employment is conditioned upon the successful completion of a background investigation.

Nice To Haves

Prior experience working directly with property ownership, a plus

Responsibilities

Manage a portfolio in accordance with investors’ changing goals and objectives
Provide excellent customer service at all times to our investors
Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
Build strong virtual relationships with all other Roofstock departments
Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
Ability to discuss and cross-sell Roofstock real estate products
You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
Assist investors with the purchase/sale of income properties
Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions