Property Manager - Leasing Specialist

SBD Housing Solutions•Blue Springs, MO

12d

About The Position

The Property Manager - Leasing Specialist will assist the Lead Property Manager in all aspects of portfolio management and customer support, but the primary focus will be Leasing related activities. These will include market value and rental rate analysis, marketing rent ready homes, application review, move in coordination and lease renewals. The position requires effective communication, adherence to established processes and a commitment to quality customer service for owners and residents. Turn Key Asset Management believes that each position offers a unique opportunity to contribute to the overall success of the business and culture. Therefore, each role has two prevailing themes that guide their daily purpose. Two Things: Maximizes cash flow through resident placement and retention. Provides exceptional customer experience (resident, vendor, & owner).

Requirements

A high school diploma or equivalent GED is required.
Previous experience, preferably a minimum of 3 years, in a Property Manager role is preferred.
Advanced knowledge of data entry, data processing, and communication tools including Microsoft Suite and Rent Manager.
Understanding of Fair Housing laws and guidelines, and local, state, and federal regulations.
Excellent verbal, written, and interpersonal communication skills.
A highly motivated individual with a go-getter attitude and the ability to juggle multiple jobs.
Strong interpersonal, verbal, and written communication skills.
Effective problem-solving, resourceful thinking, and customer service skills.
Ability to work and perform in a fast-paced, growing environment with little supervision.

Responsibilities

Support the leasing process:
Process accurate applications to ensure smooth operations.
Understand rental criteria and application processes to aid in facilitating lease processes with current and prospective residents.
Advertise vacancies.
Monitor incoming leads and prospects.
Assist in establishing rental rates by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals to maintain fair and competitive pricing.
Maintain accurate resident records including daily updates of all rent, deposit, and application fees received, lease renewals, maintenance requests, eviction, late payment, and move-in/out notices, and any other applicable report.
Manage the AR/AP functions including bill processing, rent payment, issuing appropriate notices when necessary, and owner statements.
Ensure new properties are onboarded into the system, establishing services and coordinating leasing launch with the Asset Preservation team.
Establish trust and rapport with owners and residents, balancing the needs of both groups.
Provide timely and effective services and accessibility while complying with federal, state, and local regulations.
Maintain vendor relationships, implement budgets, and coordinate on-site operations to ensure smooth operation of the property.
Work with the Asset Preservation team to schedule quality resident repairs and renovations in a timely manner.
Participate in outreach and marketing activities regularly to attract prospective residents.
Exhibit exemplary attendance and punctuality.
Comply with company policies and procedures.
Perform other duties as assigned.