Property Manager II Nashannock Woods and Buchanan Manor

National Church Residences•New Castle, PA

About The Position

Neshannock Woods-81 units and Buchanan Manor-40 units are affordable senior apartment communities supported by a mission-driven housing team. National Church Residences is the nation’s largest provider of affordable senior housing and services. We are seeking a Property Manager II to support operational success across assigned communities and ensure exceptional service for residents.

Requirements

High school diploma or equivalent required.
1–2 years of property management experience, preferably in affordable/HUD or LIHTC housing.
Strong administrative, organizational, and multitasking abilities.
Proficiency with Microsoft Office and comfort learning new software.
Excellent communication and interpersonal skills.
High emotional intelligence (EQ) and strong motivational ability.
Ability to speak, read, write, and understand English.
25–50% travel as needed; valid driver’s license and proof of insurance required.
Must uphold National Church Residences’ Code of Conduct, Fair Housing laws, and regulatory standards.
Ability to work independently with periodic supervision.
Standing (Frequent), Walking (Frequent), Sitting (Sometimes) Lifting: 10–25 lbs (Sometimes), 26–50 lbs (Sometimes) Stooping (Sometimes), Driving (Sometimes)
Exposure to noise, odors, illness, infection, and occasional interaction with disruptive residents.

Nice To Haves

Industry certifications such as COS, TCS, ARM, SCHM preferred.
Completion of all NCRU courses required.

Responsibilities

Assist with day-to-day operations for Manage administrative tasks, respond to resident inquiries, and coordinate maintenance services.
Maintain communication with regulatory partners such as HUD and property owners under the guidance of the Regional Portfolio Leader.
Support financial operations including A/P, A/R, billing, and payroll processing.
Maintain accurate financial records in compliance with budget guidelines.
Assist with weekly, monthly, and quarterly financial reporting.
Support HUD, COMBO, LIHTC, RAD, Housing Choice, and Family housing program requirements.
Maintain compliant waiting lists, tenant files, and regulatory documentation.
Assist with contract amendments, extensions, and rental assistance schedules (e.g., Section 8).
Implement resident retention initiatives including move-in and follow-up services.
Communicate occupancy requirements, lease agreements, addenda, and house rules.
Respond to complaints and escalate issues appropriately to the Regional Portfolio Leader.
Complete accurate data entry and maintain organized property records.
Support Yardi data management to ensure accuracy and compliance with company standards.
Prepare inputs for annual operating and capital budgets.
Assist with analysis of financial statements to support ongoing operational performance.
Adhere to company policies, Fair Housing laws, landlord/tenant laws, and LIHTC Section 42 rules.
Assist with MORs, state reviews, and audit preparation.
Maintain organized files and ensure readiness for compliance inspections.
Coordinate with vendors and service providers to ensure timely maintenance and repairs.
Support efforts to meet REAC or State Agency review standards.
Assist in maintaining resident satisfaction by addressing concerns promptly.
Help maintain occupancy and service standards that reflect company expectations.