Property Manager II - Multi-Family Apartments

S.C. Swiderski•Rice Lake, WI

About The Position

An SCS Property Manager II functions as the primary sales and leasing agent, relationship manager, and services coordinator for all the tenants within the properties they oversee. Working under the direction of their Area Manager, they are responsible for providing astonishing customer service to community residents, future residents and is the on-site supervisor and team leader for all service team members at their properties. This 3-level role grows in independence, knowledge, skills, abilities, and responsibilities, as you progress through each level. Finally, as the primary salesperson for the property, the SCS Property Manager is responsible for maintaining maximum occupancy levels through leasing and tenant retention.

Requirements

A Bachelor's Degree i n business administration, Marketing, Property Management, or equivalent education & experience .
2+ years of property management experience, and a working knowledge of Fair Housing Laws
A Valid driver's license with reliable transportation to and from work each day
Experience in customer service, marketing, and sales is helpful
Microsoft Office Suite experience and ERP Platform experience, preferred
The ability to thrive in a fast-paced environment while maintaining excellent attention to detail
Strong organization skills with the ability to multitask projects through from start to finish
Excellent communication skills
Ability to lift and carry up to 50 pounds, occasionally
Ability to stand and walk for long periods of time
Frequent bending, kneeling, twisting/turning, reaching, crouching, and crawling
Ability to climb stairs
Comfortable working at various heights.

Responsibilities

Oversee and manage properties with a total tenant capacity of up to 200 tenants
Provide astonishing customer service in all dealings with tenants, community representatives, and vendors
Reach and maintain occupancy levels of 95% by promptly responding to leads generated through email, text, or incoming phone calls
Show apartments to prospective tenants, work with them to overcome obstacles and guide them through the application process
Execute SCS lease contracts with accuracy and attention to detail, including issuing 5 Day Notices for lease violations
Provide input on marketing materials and assist with corporate/local sales calls
Promote and host Open Houses during and after business hours, or at the weekends
Work with tenants to solve potential issues and help avoid escalation
Communicate with and assist the leasing department with the day-to-day operations of the property, coordinating and directing SCS staff and other service personnel
Contribute to the monthly and annual occupancy and retention forecasting process
Oversee tenant move-ins/outs including apartment inspections and reconciling security deposits
Help maintain the grounds as seasonably appropriate by regularly inspecting their assigned properties to ensure they are meeting SCS standards
Coordinate the turnover process to ensure a smooth occupant transition by working with and coordinating maintenance technicians, cleaners, painters & carpet cleaning.
Be available on the first day of the month, and last day of the month for tenants moving in, moving out and apartment turnovers.
Other duties as assigned.