Property Management Training Specialist

Atlantic Pacific Companies • Boca Raton, FL

2d

About The Position

Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!
Our Company is seeking an experienced and highly motivated Training Support Specialist to join our Learning and Engagement team in Boca Raton, FL!
The Training Specialist is responsible for identifying and monitoring the company's training needs, specifically for affordable housing systems and operations. This role includes designing, conducting, and evaluating training programs for systems, compliance, and operational procedures to meet the needs of the company's affordable housing division. The Training Specialist will contribute to the company's success by onboarding new hires, providing ongoing support, and creating training materials that ensure compliance and operational excellence.

Requirements

• Ability to effectively train employees on compliance procedures and software tools specific to affordable housing operations.
• Manage various training projects from inception to delivery.
• Acts as the training lead on projects.
• Must have knowledge of principles and methods training delivery.
• Must have strong knowledge of RealPage & Yardi Systems including Voyager, P2P, CRM, Site Manager, and Revenue Management Programs.
• Bachelor's degree in Education, Communication, Property Management, or a related field preferred, or equivalent experience in affordable housing

Responsibilities

• Consult with leadership, field leadership, managers, and associates to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies which may involve training.
• Utilize the LMS to prepare for classes, schedule classes and review evaluations.
• Analyzes shop reports and sends those to managers (tracking and ensuring that post-training is occurring)
• Track training effectiveness through surveys, compliance audits, and performance improvement metrics
• Audit existing training materials and update them to align with affordable housing regulations and company standards.
• Monitoring and implementing changes in HUD and LITHC regulations and requirements
• Provide tailored, one-on-one training for existing employees to address problem areas, such as state-specific renewal processes (e.g., Renewals in Texas).
• Teach regularly scheduled Onesite training classes for new and existing associates.

Benefits

• Competitive Salary
• 100% Employer-Provided Health Insurance, Life Insurance, and Long Term Disability
• Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Time-Off/Holidays
• 401(k) Retirement Plan
• Employee Referral Program
• Employee Assistance Program
• Employee Discounts Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level