About The Position

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents. As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

Requirements

  • Current student or recent graduate in the USC area
  • Strong communication skills in English
  • Highly organized with strong attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Interest in real estate, property management, or operations preferred
  • Familiarity with tools like AppFolio, or willingness to learn quickly

Responsibilities

  • Manage regular move-in and move-out flow including checking units, collecting tenants information, explaining move-in instructions, sending the notice and deal with deposits based on inspection.
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the Property Manager and advance the completion of maintenance/repair progress with the vendors.
  • Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationships with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others.

Benefits

  • Excellent Working Environment: Energetic, Ambitious, Passionate
  • Great Team Experience
  • Regular Team Building Activities
  • Free Community Event Entrance
  • Leadership Cultivation & Individual Development
  • Networking & Resources from External Partners
  • Opportunities of Rotation Among Departments & Locations
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