Property Management Summer Intern

General Services Corp.•Richmond, VA

About The Position

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development. At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds. SUMMARY: The Property Management Summer Intern will support onsite and corporate operations while gaining hands-on experience in multi-family real estate management. The Intern will participate in leasing, resident services, marketing, financial reporting, and property operations while working closely with onsite teams, regional management, and corporate departments. The Property Management Summer Internship provides structured learning, exposure to daily operations, special project participation, and opportunities to contribute to the performance and success of the community and broader GSC portfolio.

Requirements

Current undergraduate student pursuing a degree in Business, Real Estate, Hospitality, Marketing, Finance, Communications, or a related field.
No prior property management experience required. Customer service or office experience preferred.
Strong interpersonal and customer service skills.
Excellent verbal and written communication skills.
Ability to work collaboratively with individuals at all levels.
Strong organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Basic understanding of business principles; interest in real estate, property management, or hospitality preferred.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
Initiative, curiosity, and willingness to learn new tasks and systems.
Positive interpersonal skills
Problem-solving abilities
Ability to recognize boundaries and exercise good judgment
Ability to follow through to task completion
Ability to work calmly under pressure
Desire to learn and contribute meaningfully
Computer knowledge (Microsoft Word/Excel)
People-oriented
Openness to learning and change
Integrity and positive attitude
Motivation and initiative
Responsible and dependable
Must have command of the English language.
Must provide own transportation as needed.
Must support the Company’s efforts to prevent and/or eradicate crime in accordance with the attached addendum.
A valid driver's license and proof of insurance required, along with a passing criminal background check and pre-employment drug testing.

Responsibilities

Support onsite teams with leasing activities, including greeting prospects, conducting tours, and assisting with application and move-in processes.
Participate in daily property operations including resident relations, customer service, and office administration.
Assist with marketing activities including social media, community outreach, competitor surveys, and market research.
Help coordinate and support resident events, engagement activities, and customer experience initiatives.
Observe maintenance operations, assist with service request follow-up, and learn fundamentals of property upkeep and vendor coordination.
Assist in reviewing occupancy trends, rent rolls, revenue reports, and other operational data as directed by property leadership.
Participate in special internship projects, which may include: - SWOT analysis - process improvement - amenity utilization analysis - resident satisfaction insights - marketing campaign support
Attend meetings with onsite, regional, and corporate leadership to gain broader operational perspective.
Prepare documentation, reports, or presentations as required for internship learning objectives or special projects.
Maintain professionalism, confidentiality, and adherence to GSC standards at all times.
Perform other related duties to benefit the mission and vision of the organization.