Property Management Manager
About The Position
About Elm Grove Companies Elm Grove Companies manages communities with a focus on operational excellence, resident experience, and accountable stewardship for our owners and partners. We believe strong property performance is built through consistent onsite leadership, clear standards, and responsive support. About the Role We are seeking an experienced Property Manager to oversee the daily operations of a 200250 unit residential property in Troy, NY . The ideal candidate is a strong communicator and leader who excels in budgeting, resident relations, staff supervision, and maintaining a high-quality living environment. This is an excellent opportunity for a property management professional looking to take ownership of a well-established community within a growing organization.
Requirements
- 3+ years of residential property management experience (preferred 150+ unit sites or portfolios).
- Strong understanding of leasing, maintenance coordination, budgeting, and capital project planning.
- Knowledge of Fair Housing laws and New York State housing regulations.
- Proficiency in property management software (Yardi, RealPage, AppFolio, etc.).
- Excellent communication, organizational, and leadership skills.
- Ability to manage multiple priorities in a fast-paced environment.
Responsibilities
- Oversee all day-to-day property operations for a 200 + unit residential community.
- Ensure compliance with company policies, housing regulations, and local/state requirements.
- Manage vendor contracts, property inspections, and capital improvement projects.
- Prepare and manage annual operating budgets.
- Monitor financial performance, control expenses, and meet NOI goals.
- Oversee rent collection, delinquency management, and monthly reporting.
- Maintain high levels of resident satisfaction and retention.
- Resolve resident concerns in a timely and professional manner.
- Support community engagement initiatives and improve overall property reputation.
- Supervise leasing activity, unit turnover schedules, and occupancy goals.
- Implement effective marketing strategies to attract and retain residents.
- Ensure compliance with Fair Housing requirements.
- Supervise on-site staff including leasing, administrative, and maintenance teams.
- Provide coaching, training, and performance feedback.
- Foster a culture of teamwork, accountability, and customer service excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
