Property Management Intern
About The Position
We are currently seeking Property Management Interns for our residential locations in Jersey City, NJ Essential Job Functions/Responsibilities: Resident Onboarding: Assist in streamlining the onboarding process for new residents by overseeing Moved.com tasks. Provide excellent customer service support: including interaction with residents, resolving discrepancies, ensure keys and activated key fob readiness for each move-in. Collaborate with the team to improve communication and ensure residents are informed of community policies, amenities, and services. Unit Preparation: Support the property management team in conducting detailed inspections to ensure units meet cleanliness and quality standards before move-ins. HappyCo Create daily tickler to track upcoming tasks and deadlines Coordinate with maintenance teams to address any issues or finalize preparations for move-in readiness. Move-In Experience Enhancement: HappyCo Dashboard Review -Gather, review, and analyze resident feedback and leasing feedback to identify areas for improvement. Financial Review and Software Introduction: Participate in weekly reviews of budgets and spending to understand financial planning and management. Gain exposure to financial software, including Canopy to track and analyze financial data effectively. Administrative Support: Maintain accurate records of onboarding and unit preparation activities Partner with the team to efficiently schedule vendor and contractor appointments ensuring alignment with project timelines. Facilitate scheduling of Pre-Move Out inspections between Resident Manager and Residents ensuring timely completion. Special Projects: Assist in creating and implementing innovative solutions, such as interactive guides or video tutorials, to enhance the overall move-in experience. Present findings and recommendations to the team at the conclusion of the internship
Requirements
- Currently enrolled and pursuing a Bachelor’s degree; preferably majoring in Real Estate or other related fields
- Must be a sophomore or upperclassman
- Excellent communication, written and interpersonal skills.
- Strong organization skills with attention to detail and prioritization.
- Experience with Microsoft Office.
Responsibilities
- Assist in streamlining the onboarding process for new residents by overseeing Moved.com tasks.
- Provide excellent customer service support: including interaction with residents, resolving discrepancies, ensure keys and activated key fob readiness for each move-in.
- Collaborate with the team to improve communication and ensure residents are informed of community policies, amenities, and services.
- Support the property management team in conducting detailed inspections to ensure units meet cleanliness and quality standards before move-ins.
- Create daily tickler to track upcoming tasks and deadlines
- Coordinate with maintenance teams to address any issues or finalize preparations for move-in readiness.
- Gather, review, and analyze resident feedback and leasing feedback to identify areas for improvement.
- Participate in weekly reviews of budgets and spending to understand financial planning and management.
- Gain exposure to financial software, including Canopy to track and analyze financial data effectively.
- Maintain accurate records of onboarding and unit preparation activities
- Partner with the team to efficiently schedule vendor and contractor appointments ensuring alignment with project timelines.
- Facilitate scheduling of Pre-Move Out inspections between Resident Manager and Residents ensuring timely completion.
- Assist in creating and implementing innovative solutions, such as interactive guides or video tutorials, to enhance the overall move-in experience.
- Present findings and recommendations to the team at the conclusion of the internship
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What This Job Offers
Career Level
Intern
