Property Maintenance Technician

ACC Management Group•Menasha, WI

1d•Onsite

About The Position

ACC is seeking a skilled and motivated Property Maintenance Technician to join their team, supporting two well-kept apartment communities: Menasha Woods in Menasha, WI, and Neenah Court in Neenah, WI. This role is ideal for a hands-on problem solver who takes pride in keeping things running smoothly and enjoys a variety of tasks in welcoming residential environments. The successful candidate will be crucial in ensuring both communities remain safe, functional, and aesthetically pleasing for residents.

Requirements

Previous maintenance or handyman experience
Knowledge of basic plumbing, electrical, and general repair
Ability to troubleshoot and work independently
Strong communication and customer service skills
Valid driver’s license and reliable transportation
1-2 years of maintenance experience required
Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting
Must be able to physically inspect the properties
Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools
Maintain valid driver's license with acceptable driving record
Flexibility with working hours and availability for on-call emergencies
Ability to prioritize and possess efficient time management skills
Demonstrates excellent verbal and written communication skills
Strong customer service skills with ability to handle complaints in a positive and time efficient manner
Goal-oriented and team player
Ability to work independently under tight deadlines
Exhibits a high degree of professionalism and respect through appearance and interactions with others
Furnish own basic tools

Nice To Haves

Property maintenance preferred
Multi-family property maintenance experience is preferred

Responsibilities

Performing routine maintenance and repairs (plumbing, electrical, HVAC, appliances, etc.)
Responding to service requests with professionalism and urgency
Preparing apartments for new residents (turnovers/make-readies)
Conducting preventive maintenance and inspections
Maintaining grounds and common areas
Collaborating with property management to ensure resident satisfaction
Monitor all interior and exterior for maintenance issues
Perform inspections of all apartments, buildings, and common areas
Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean
Electrical: replace or fix outlets, light switches, fixtures, and breakers
Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains
Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils
Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out
Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed
General carpentry and drywall repairs as needed
Assist with any cleaning and janitorial requests as needed
Paint units and general common areas as needed
Repair and replace windows and screens as needed
Troubleshoot, repair, or replace appliances
Maintain an accurate log of trash pick-ups and snow removal to ensure timeliness and billing is correct
Repair and replace locks and deadbolt locks as needed
Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected
Perform and conduct all unit turnovers within ACC policies and by provided deadlines
Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately
Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place
Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management
All on-call emergencies must be responded to within 20 minutes from the time when the call is received
Report and document all accident and emergency situations in a timely manner
Keep all resident and sensitive information confidential per the company policy
Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property
Assist other properties with maintenance requests as needed
All other duties as assigned

Benefits

Competitive pay with bonus opportunities
Comprehensive medical HRA plans (company sponsored)
Voluntary dental, & vision coverage for employees working 30+ hours per week
Short-term disability (STD) options (available for employees working 30+ hours per week)
Long-term disability (LTD) options (available for employees working 30+ hours per week)
Life insurance options (available for employees working 30+ hours per week)
Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)
401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment
Paid time off, provided up front, to recharge and reset
10 paid holidays, that include a floating holiday and a birthday holiday
Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required