Property Maintenance Technician

ACC MANAGEMENT GROUP, INC.•Green Bay, WI

About The Position

As our Property Maintenance Technician, you’ll be the on-the-ground expert ensuring our properties look great, run smoothly, and deliver an exceptional experience for our residents and tenants. Every day brings something new—one moment you’re repairing a leaky faucet, the next you’re troubleshooting HVAC, and later you’re making a resident’s day by helping with a quick fix. This isn’t just a job. It’s a role where you become the go-to problem solver, the behind-the-scenes hero, and a core part of why people love living or working in our buildings.

Requirements

Experience in property or facility maintenance (or strong trade skills)
A problem-solving, can-do mindset
Ability to work independently and prioritize tasks
Strong communication and customer service skills
A desire to take pride in doing things right
1-2 years of maintenance experience required.
Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
Must be able to physically inspect the properties.
Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
Maintain valid driver's license with acceptable driving record.
Flexibility with working hours and availability for on-call emergencies
Ability to prioritize and possess efficient time management skills.
Demonstrates excellent verbal and written communication skills.
Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
Goal-oriented and team player.
Ability to work independently under tight deadlines.
Exhibits a high degree of professionalism and respect through appearance and interactions with others.
It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty terns, i.e., ladders, that are property specific.

Nice To Haves

Multi-family property maintenance experience is preferred.

Responsibilities

Perform repairs in plumbing, electrical, carpentry, drywall, and general maintenance
Complete work orders with speed, quality, and a positive attitude
Conduct routine property inspections to identify maintenance needs
Keep common areas, grounds, and mechanical spaces clean and safe
Respond to emergency maintenance calls (on a rotating schedule)
Collaborate with a friendly, supportive property team
Monitor all interior and exterior for maintenance issues. Perform inspections of all apartments, buildings, and common areas.
Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
Electrical: replace or fix outlets, light switches, fixtures, and breakers.
Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
General carpentry and drywall repairs as needed.
Assist with any cleaning and janitorial requests as needed.
Paint units and general common areas as needed.
Repair and replace windows and screens as needed.
Troubleshoot, repair, or replace appliances.
Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
Repair and replace locks and deadbolt locks as needed.
Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management.
All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
Report and document all accident and emergency situations in a timely manner.
Keep all resident and sensitive information confidential per the company policy.
Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
Assist other properties with maintenance requests as needed.
All other duties as assigned.